Free QQ0-300 Exam Braindumps

Which three ensure the realization of an employee's potential? (Choose three.)

  1. training plans
  2. job descriptions
  3. employee salary
  4. employee satisfaction

Answer(s): A,B,D



You are supporting someone from a different culture. How can you improve your communication?
(Choose three.)

  1. speak slowly and loudly
  2. encourage the person to ask for clarification
  3. use proper/standard language expressions (eliminate slang)
  4. pause to verify understanding

Answer(s): B,C,D



Who is the most effective advocate for raising awareness of a support center in a business?

  1. senior management
  2. first-line supervisors
  3. team leaders
  4. middle management

Answer(s): A



Which two tools can the Help Desk most effectively use to provide key information to all customers and communicate the severity of a problem rapidly? (Choose two.)

  1. instant messenger
  2. white boards
  3. overnight express mail
  4. voice mail
  5. e-mail

Answer(s): D,E






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