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Certified Hospitality Housekeeping Executive Questions 51–55 (page: 12)

Which of the following is a capital expense incurred by the housekeeping department?

Midway into the year, actual room sales were significantly below forecasted levels at the Cut & Slash Hotel. This forced the general manager to reduce every department's budget for the est of year by 20%. The food and beverage director would have to reduce food costs by changing menu offerings. The director of sales would have to travel less frequently to meet with prospective clients and meeting planners. Henry, the executive housekeeper, felt that he had very little to do--after all, his department's expenses were tied to a cost per occupied room. Since occupancy levels fell, so should have housekeeping's expenses. Is Henry right or wrong?

During September and October, actual occupancy levels at the Meridian Hotel were lower than those forecasted during the budget planning process. Housekeeping's expenses for September and October should be:

For the past two months, actual expenses of virtually every department at the Impending Doom Hotel were significantly over budgeted amounts. At the weekly management team meeting, the general manager demanded an explanation from each department head before the end of the day. Which of the following should be the first area investigated by the executive housekeeper when preparing a response for the general manager?

Which of the following expense items on a rooms division income statement would an executive housekeeper not be held accountable for?