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Free IFMA CFM Exam Questions (page: 4)

Page 4 of 33
PDF with 251 Questions

You work for a facilities management service provider that wants to improve its service delivery processes and has decided to analyze its performance dat

  1. What advice would you offer regarding the data analysis exercise?
  2. Have an independent consultant analyze the data.
  3. Only analyze data that relates to subpar performance.
  4. Only analyze data that is less than twelve months old.
  5. Use the data that is valid and relevant.

Answer(s): D

Explanation:

The best practice is to use data that is valid and relevant (D) to ensure meaningful analysis and decision-making.
Effective performance management depends on accurate, comprehensive data covering both successes and failures.

Why not other options?
(A) Hiring an independent consultant may be unnecessary and costly if internal resources can conduct the analysis.
(B) Focusing only on subpar performance ignores opportunities for overall improvement. (C) Restricting analysis to 12 months may exclude valuable long-term trends.


Reference:

IFMA Core Competency ­ Performance & Quality Management



You manage a design-build project to renovate a new office space, including infrastructure upgrades. At the 60% design phase, the design-build contractor's project estimate is over budget and contingency.
What should be done first to address the issue?

  1. Investigate delaying a portion of the project until additional funding is available.
  2. Pursue a change order from the project sponsor for the difference.
  3. Remove the infrastructure upgrade items from the project scope.
  4. Investigate the reasons for being over budget.

Answer(s): D

Explanation:

The first step should be to investigate the reasons for being over budget (D) before making major project changes.
A cost overrun could be due to inaccurate estimates, scope changes, or unforeseen conditions. Understanding the cause allows for informed decision-making.
Why not other options?
(A) Delaying a portion of the project may not be necessary and could lead to inefficiencies. (B) Seeking a change order should only be done after understanding why costs have increased. (C) Removing infrastructure upgrades without proper evaluation could negatively impact long-term functionality.


Reference:

IFMA Core Competency ­ Project Management



As the Facility Manager, you secured 5,500 square feet of Class A office space on a multi-tenant floor to support a two-year business initiative. To minimize capital investment, the space will be used with pre-existing furnishings, fixtures, and equipment. However, before you can move people into this space, you will need a certificate of occupancy.
What system must be examined to obtain a certificate of occupancy?

  1. Life safety system
  2. Potable water system
  3. Network connections
  4. Telephone system

Answer(s): A

Explanation:

To obtain a certificate of occupancy, the life safety system (A) must be examined to ensure compliance with building codes, fire safety regulations, and emergency preparedness requirements. Life safety systems include fire alarms, sprinklers, emergency lighting, and exit routes, all of which must be functional and compliant with regulations before occupancy is granted.
Why not other options?
(B) Potable water systems are inspected but do not directly impact occupancy certification. (C) Network connections are not a regulatory requirement for occupancy.

(D) Telephone systems are necessary for operations but do not affect life safety compliance.


Reference:

IFMA Core Competency ­ Health & Safety Regulations



What is a short-term projection of all income and expenses during a given period (usually one year)?

  1. Combined budgeting
  2. Fixed/variable budgeting
  3. Operational budget
  4. Capital budget

Answer(s): C

Explanation:

An operational budget (C) is a short-term financial plan covering income and expenses for one fiscal year.
It includes day-to-day operating costs, such as maintenance, utilities, and salaries.
Why not other options?
(A) Combined budgeting integrates multiple budgeting methods but is not specifically short-term. (B) Fixed/variable budgeting categorizes costs rather than providing a full financial projection. (D) Capital budgets focus on long-term investments and major asset purchases.


Reference:

IFMA Core Competency ­ Finance & Business



What does Environmental Health and Safety focus on?

  1. People, property, and environment.
  2. Compliance, use, and legal matters.
  3. Worker rights, policies, and practices.
  4. Security, assets, and equipment.

Answer(s): A

Explanation:

Environmental Health and Safety (EHS) focuses on people, property, and the environment (A). EHS ensures workplace safety, regulatory compliance, and environmental responsibility.
Why not other options?
(B) Compliance and legal matters are components of EHS but do not encompass its full scope. (C) Worker rights and policies relate more to labor laws than to environmental safety. (D) Security and assets are more relevant to risk management.


Reference:

IFMA Core Competency ­ Sustainability & Risk Management



During regular preventive maintenance activities, you notice green algae and scaling on the interior walls of the cooling tower.
What action should you take to resolve the concerns?

  1. Shutdown the tower, allow surfaces to dry, and scrape biological growth from interior walls before returning the tower to operation.
  2. Test the cooling tower water, adjust the frequency of chemical balancing, and flush if needed.
  3. Perform a building occupant health survey to determine any adverse effects, and then adjust the injection levels of balancing chemicals.
  4. Drain the tower and then complete a fresh-water flush using warm water, and add new balancing chemicals.

Answer(s): B

Explanation:

Testing the cooling tower water and adjusting the frequency of chemical balancing (B) is the correct action, ensuring proper water treatment to prevent biological growth. Regular monitoring and chemical treatment prevent Legionella and other microbial growth.
Why not other options?
(A) Scraping the walls does not address the root cause.
(C) Conducting a health survey is not an immediate maintenance action. (D) Draining and flushing with warm water is excessive and not always necessary.


Reference:

IFMA Core Competency ­ Operations & Maintenance



What does NOT contribute to your company's overall carbon footprint?

  1. Amount of kWh consumed by your facility
  2. Amount of solar energy generated by your facility
  3. Amount of fossil fuels consumed by your facility
  4. Amount of stormwater runoff created by your facility

Answer(s): B

Explanation:

Solar energy generation (B) does NOT contribute to a company's carbon footprint because it is a renewable energy source that reduces greenhouse gas emissions.
Why not other options?
(A) kWh consumption directly impacts carbon emissions.
(C) Fossil fuel use is a primary contributor to carbon footprints.

(D) Stormwater runoff affects water pollution but is not a direct carbon emission factor.


Reference:

IFMA Core Competency ­ Sustainability & Environmental Impact



An organization has determined the number of employees the facility will require in three to five years.
Which procedure is MOST thorough to identify space requirements?

  1. Work space analysis
  2. Survey of affected managers
  3. Cost/benefit analysis
  4. Ergonomic study

Answer(s): A

Explanation:

Work space analysis (A) is the most comprehensive method to determine future space requirements based on employee growth, space utilization, and workflow efficiency. It includes occupancy metrics, space efficiency studies, and strategic planning for future needs.
Why not other options?
(B) Manager surveys provide input but are not a full analysis. (C) Cost/benefit analysis evaluates financial feasibility, not space needs. (D) Ergonomic studies focus on individual workstation design, not overall space planning.


Reference:

IFMA Core Competency ­ Real Estate & Space Planning



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