IFMA CFM Exam Prep
Certified Facility Manager (Page 6 )

• Required response and resolution times
• Availability or uptime targets
• Performance standards
• Support obligations
• Remedies or penalties for failing to meet the terms

• SOW (Statement of Work): Defines the project’s scope, tasks, deliverables, and schedule.
• MOA (Memorandum of Agreement): Describes agreed responsibilities between parties, often for a specific activity.
• MOU (Memorandum of Understanding): Records a mutual understanding or intention, usually less formal than a contract.

• IaaS: você gerencia a VM e o sistema operacional.
• PaaS: o Azure gerencia a infraestrutura; você se concentra no aplicativo.

• STIX: A standardized format for exchanging cyber-threat intelligence.
• OVAL: A language and framework for describing and assessing system vulnerabilities and configuration issues.
• Threat intelligence feed: Provides current indicators or threat information, but is not specifically a reference for common application exploitation techniques.
• CVE: A catalog of publicly disclosed vulnerabilities, identified by unique CVE numbers.

• MFA: Protects sign-in and authentication.
• Azure Key Vault: Protects deployment secrets and credentials.
• Answer: No (B).

• B. Versioned configuration files — Infrastructure is defined in machine-readable files and tracked in version control, allowing repeatable provisioning and change history.
• D. Docker files — Assuming “Doctor files” is a typo for Dockerfiles, a Dockerfile declaratively defines how to build a container image and is commonly considered infrastructure/configuration as code.

• A. Cloned virtual machine images — These are prebuilt infrastructure artifacts, but cloning an image is not itself a code-based infrastructure definition.
• C. Change management database records — A CMDB records information about infrastructure; it does not define or provision that infrastructure.

• Customize Opportunity Contact Role
• Add the Opportunity Contact Role related list to the Opportunity page layout

• AWS Network Firewall can inspect and block traffic across a VPC when traffic is routed through the firewall. A Drop action rule can deny traffic from the suspicious source IP.
• GuardDuty findings are sent to Security Hub.
• A Lambda function can be invoked when Security Hub receives a new GuardDuty finding, extract the source IP, and update the Network Firewall policy with a blocking rule.

• GuardDuty threat lists: Used to identify or increase the severity of findings; they do not directly block VPC traffic.
• AWS WAF: Protects supported web applications, such as CloudFront or Application Load Balancers. It does not provide general VPC-wide traffic blocking.
• GuardDuty suppression rules: Suppress or hide findings. They do not block the suspicious traffic.

• Security controls
• Processes and procedures
• Compliance evidence
• Performance against contractual requirements

• Service-level agreement (SLA): Defines expected service performance, such as uptime and response times.
• Memorandum of agreement (MOA): Documents a general agreement between parties, but does not necessarily provide audit rights.
• Supply chain analysis: Identifies risks across suppliers and dependencies, but is not a contractual mechanism for reviewing vendor controls.

1. Yes — One account can manage multiple subscriptions

1. No — You cannot merge two subscriptions into one

1. Yes — A resource belongs to only one subscription

• Deploy five individual VMs: This does not create a VM scale set.
• Modify Availability Zones or Size settings: These actions do not create the required scale set and add unnecessary steps.
• VM orchestration mode: This is Flexible orchestration, intended for more individually managed VMs and mixed configurations. It is not the best choice for a straightforward group of identical instances.

sql 
ALTER TABLE dbo.DimCustomer 
ADD CONSTRAINT PK_DimCustomer 
PRIMARY KEY NONCLUSTERED (CustomerKey) 
NOT ENFORCED;

1. ALTER TABLE dbo.DimCustomer
2. ADD CONSTRAINT PK_DimCustomer PRIMARY KEY NONCLUSTERED (CustomerKey)
3. NOT ENFORCED

• Identity: User-assigned managed identity

• Authorization: Azure RBAC

• A. IDS attack signatures: An IDS primarily detects suspicious network activity; it is not the best control for scanning uploaded documents for malware.
• C. Load balancer: Distributes traffic among servers and improves availability, but does not inspect files for malware.
• D. WAF: Protects web applications against attacks such as SQL injection and command injection. It may help secure the upload function, but malware scanning is the key requirement here.

• Allow only approved MAC addresses
• Limit the number of learned addresses
• Shut down or restrict a port when a violation occurs

• Load balancer: Distributes application traffic; it does not protect switch MAC tables.
• IPS: May detect some attack traffic, but it is not the direct control for limiting MAC addresses on switch ports.
• NGFW: Filters routed network traffic, while this attack targets Layer 2 switch behavior.

• Economy: Obtaining inputs at the lowest appropriate cost.
• Efficiency: Making the best use of resources, such as staff, money, and equipment.
• Effectiveness: Achieving the intended objectives or outcomes.

1. Initiation

1. Planning

1. Execution

1. Monitoring and controlling

1. Closing

• A local network gateway represents an on-premises network—its address space and VPN device information—for an Azure Site-to-Site VPN connection.
• It does not control which connection types are allowed between Azure web servers and database servers.
• It is also unnecessary when both server groups are in the same Azure virtual network.

• Custom domains are supported.
• It provides dedicated compute instances.
• It offers enough storage for the applications.
• It supports multiple instances with load balancing between them.
• It is less expensive than higher tiers such as Premium.

• Free and Shared use shared compute and have limited storage, so they cannot meet the dedicated-instance requirement.
• Basic provides dedicated compute and custom domains, but the question’s requirement for the broader multi-instance/load-balancing capability is intended to point to Standard.

• Build, measure, learn: Create something, assess real feedback or results, and adapt.
• Minimum viable product (MVP): Produce the smallest useful version to test assumptions and reduce uncertainty.
• Fail fast: Test ideas early so that unsuccessful approaches can be identified before significant time or cost is invested.

• C. Case after-insert trigger that publishes a Platform Event

• D. Custom Apex controller that publishes a Platform Event

• A. Trigger with a callout: Salesforce triggers should not make direct synchronous callouts, and this tightly couples transaction processing to the external system.
• B. Workflow Rule with Outbound Message: This can react to record changes, but it cannot reliably capture a user clicking a menu item. It also does not provide the same flexible event-driven model as Platform Events.

• A — If there is no demand, there should be no production.

• B — Not all sales equal profit.

• C — Stocking up on inventory is bad for business.

• D — All costs, except materials, are considered fixed.

• E — Departments should operate at full capacity regardless of bottlenecks.

• Default route: 0.0.0.0/0; used only when no more specific route exists.
• Network route: A route covering the destination, such as 10.10.13.0/24.
• Host route: An exact 10.10.13.10/32 entry in the routing table.
• Floating static route: A backup static route with a higher administrative distance.

• Static IP address: Not needed if the workstation already has network connectivity.
• Subnet mask: Incorrect subnetting would usually prevent local communication, including pinging the server.
• Default gateway: Primarily affects communication outside the local network; it does not normally prevent finding an internal domain controller.

• A is correct: It establishes the revised dates and identifies the effect on the critical path.
• B is premature: Stakeholders should be informed after the impact has been assessed and the updated schedule is understood.
• C is not automatically appropriate: Fast-tracking may introduce additional risk and should be considered only after analyzing schedule options.
• D is premature: Adding resources may not resolve a dependency and could increase costs without addressing the actual constraint.

• Use the grant-date fair value: $30
• Do not remeasure to the year-end value of $45
• Update the estimate of employees expected to vest

• Dr Share-based payment expense $450,000
• Cr Equity/share option reserve $450,000

• Endpoint Manager: manages hosts and sensor-related settings.
• Falcon Investigator: supports investigation and analysis, but does not necessarily grant RTR access.
• Remediation Manager: handles remediation-related actions rather than interactive host access.

• Bronze: Raw ingested data
• Silver: Cleaned, validated, and transformed data
• Gold: Business-level data for analytics, dashboards, and reporting

• Elasticity: Automatically increases or decreases resources based on demand.
• Scalability: The ability to increase capacity to handle more workload.
• Low latency: Minimizes network response time; it does not provide protection from failures.

• Red team: Simulates attackers and tests exploitability.
• Blue team: Defends, monitors, detects, and responds to attacks.
• Purple team: Combines red- and blue-team activities to improve cooperation and defenses.
• White team: Manages and oversees the rules, scope, and authorization of the exercise.

1. insert con; ? 1
2. Database.setSavepoint(); ? 2
3. update con; ? 3
4. Database.rollback(sp_admin); ? 4

• Repetitive and time-consuming
• Based on measurable conditions, such as last check-in time
• Easy to automate with alerts, dashboards, or scheduled reports
• Important for ensuring scan coverage

• Assigning custom recommendations usually requires analyst judgment and context.
• Analyzing false positives can sometimes be assisted by automation, but validation often requires human review.
• Rendering an additional executive report increases reporting activity rather than reducing a core operational workload.

• A — Capacity: The system must handle all current records and anticipated future records. A system that cannot cope with volume will quickly become ineffective.
• C — Accuracy: Academic records are critical, so the new system must be at least as accurate as the existing system and comparable systems. Poor accuracy could cause serious administrative and reputational problems.
• D — Integration: Linking with the university’s financial systems supports consistency and avoids duplicate data entry, especially for registration, deregistration and fee-related transactions.

• B — Parallel running: This is a useful implementation and risk-control technique, but it is not an essential feature of the system itself. It may also be expensive and time-consuming.
• E — Internet access for all information: This creates significant confidentiality and security risks. External access might be needed for selected services, but unrestricted access to all information is not essential and would be inappropriate for student records.

• Due diligence: Investigating and evaluating a third party before entering into or continuing a business relationship.
• Attestation: An independent party provides assurance about an organization’s claims or controls. A SOC 2 examination is an example of an attestation engagement, but the analyst requesting and reviewing the report is performing due diligence.
• Internal audit: Reviews the organization’s own internal controls.
• Penetration testing: Actively tests systems for exploitable vulnerabilities.

• Active remediation actions role in Microsoft Defender for Endpoint

• Security Reader role in Azure AD/Entra ID

• Security Administrator is broader than necessary because it grants extensive security-management permissions, violating least privilege.
• Compliance Data Administrator is intended for compliance data management, not Defender for Endpoint remediation approvals.

apex 
for (Account updatedAccount : Trigger.new) { 
    AccountTriggerHelper.notinyxternalSystem(updatedAccount.Id); 
}

• Too many callouts: The callout occurs asynchronously in the future method, and each future transaction can perform its permitted callouts.
• Too many SOQL queries: The SOQL query is inside the future execution, not repeatedly in the trigger transaction.
• Callout from triggers not supported: Direct callouts from triggers are prohibited, but the trigger delegates the callout to asynchronous Apex, which is the correct pattern.

• Attack simulator — Used to run phishing and other attack simulations for user awareness training.
• Hunting — Used to proactively query security data and investigate potential threats.
• Incidents — Used to investigate and manage related alerts and active security events.

• A is incorrect: Flow Debugger is for debugging Salesforce Flows, not Trust Layer masking.
• B is incomplete/misleading: Requesting audit data may be part of reviewing the results, but collection and storage must first be enabled.
• C is correct: It describes the initial validation step.

• User2 is in Group1, so CA2 applies.
• CA2 targets Office 365.
• CA2 requires MFA OR an app protection policy.
• User2 has no app protection policy, but if User2 successfully completes MFA, the OR condition is satisfied.
• The device being noncompliant does not matter because CA2 does not require device compliance.
• CA1 applies only to Global Administrators. Unless User2 is also a Global Administrator, CA1 does not apply.

• Limiting the number of MAC addresses learned on a switch port
• Allowing only specific, approved MAC addresses
• Taking action when the limit is exceeded, such as dropping frames or disabling the port

Manager role

DAX 
Country[Manager] = USERPRINCIPALNAME()

• Sales
• Human Resources

CFO role

• See sales for all countries
• See no Human Resources data

• Do not restrict the Country table or Sales table.
• Apply a filter to Human Resources that always returns false, such as:

DAX 
FALSE()

• 10.2.1.0 — network address
• 10.2.1.1 — usable host
• 10.2.1.2 — usable host
• 10.2.1.3 — broadcast address