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Certification of Competency in Business Analysis Questions 156–160 (page: 33)

Updated On: 9-Feb-2026

Project Communication Management includes the processes required to .

  1. Ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information.
  2. Identify, define, combine, unify, and coordinate the various processes and project management activities with the Project Management Process Groups.
  3. Manage timely completion of the project.
  4. Organize, manage, and lead the project team.

Answer(s): A

Explanation:

Project Communications Management is one of the nine Knowledge Areas. It employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. The following processes are part of Project

Communications Management.
Identify Stakeholders Plan Communications Distribute Information Manage Stakeholder Expectations Report Performance

The Project Communications Management processes provide the critical links among people and information that are necessary for successful communication. These processes interact with each other and with the processes in the other Knowledge Areas as well. Answer D is incorrect. This is true for Project Human Resource Management. Answer B is incorrect.
This is true for Project Integration Management.
Answer C is incorrect. This is true for Project Time Management.



What is problem tracking?

  1. It's the identification of missing requirements.
  2. It's the assumption that there will be defects in the requirements that must be resolved.
  3. It's the documentation of known defects in the requirements.
  4. It's the identification and management of any issues for resolution.

Answer(s): D

Explanation:

Problem tracking is the identification and management of any issues for resolution. Answer A is incorrect. This is not a valid statement about problem tracking. Answer C is incorrect. This is not a valid statement about problem tracking. Answer B is incorrect.
This is not a valid statement about problem tracking.



Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is.
Which of the following is the best response to give Mary?

  1. It identifies the skill gaps in the existing resources.
  2. It identifies the causal factors that are contributing to an effect the solution will solve.
  3. It identifies new capabilities required by the organization to meet the business need.
  4. It describes the ends that the organization wants to improve.

Answer(s): C

Explanation:

The assessment of capability gaps is a business analysis task to identify new capabilities required in order to meet the business need.
Answer D is incorrect. This is the definition of the business goal. Answer A is incorrect. This is the definition of a resource skill assessment which may be included as part of the assessment of capability gaps.
Answer B is incorrect. This is a description of root cause analysis.



You have 83 project stakeholders from all across your organization. Some of the stakeholders, such as functional management, require weekly communication from you, while other stakeholders, such as the end users, only need quarterly progress updates.
Where can you record these communication requirements based on your stakeholder analysis?

  1. Project schedule
  2. Project scope management plan
  3. Project reporting structure
  4. Project communications management plan

Answer(s): D

Explanation:

The project communications management plan is a document to define who needs what information, when the information is needed, and the modality the information is expected. Stakeholder communication preferences are also recorded here.



Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?

  1. It will continue until all of the stakeholders have been identified.
  2. It will continue until the requirements have been approved.
  3. It will continue as long as business analysis continues.
  4. It will continue until the project charter is signed.

Answer(s): C

Explanation:

Stakeholder analysis is an ongoing business analysis activity. It continues as long as business analysis continues.
Answer B is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues.
Answer A is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues.
Answer D is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues.



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