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Certification of Competency in Business Analysis Questions 161–165 (page: 34)

Updated On: 9-Feb-2026

You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources.
What process is being described in this scenario?

  1. Communication needs
  2. Assessment of capability gaps
  3. Resource allocation
  4. Resource procurement

Answer(s): B

Explanation:

This is an example of assessing the capability gaps within an organization. The additional electricians, training, and procurement of equipment will satisfy the identified gaps. Answer A is incorrect. This isn't a communication need, but an assessment of capabilities and resources that can fill the gaps.
Answer C is incorrect. Resource allocation describes the assignment of resources to activities and the timeframe for the utilization of resource.
Answer D is incorrect. This isn't just about resource procurement, as there is training for the existing staff.



All of the following are documented approaches to business analysis work except for which one?

  1. Deming's Quality Circle
  2. Six Sigma
  3. Waterfall approach
  4. Lean

Answer(s): A

Explanation:

Deming's Quality Circle describes the quality management approach of plan, do, check, and act. This isn't a business analysis approach.
Answer C is incorrect. The waterfall approach is a valid answer for business analysis approaches. Answer D is incorrect. Lean is a valid answer for business analysis approaches. Answer B is incorrect. Six Sigma is a valid answer for business analysis approaches.



The RGQ Organization utilizes a change log.
What is a change log?

  1. It is a document that tracks all unauthorized changes to the project solution.
  2. It is a document that records all change requests for the project.
  3. It is a document that tracks the changes that have been received, including their implementation to the project solution.
  4. It is a document that tracks all characteristics and status of changes that have been received.

Answer(s): D

Explanation:

A change log tracks all characteristics of a proposed change request and it status. Answer A is incorrect. The change log tracks change requests and its status. Answer B is incorrect. This description is close to being accurate, but the change log records the status of the change request too.
Answer C is incorrect. This statement is false because a request for change can be made, but it does not necessarily mean that the change will be implemented into the project.



You are a business analyst for your organization and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. This approach helps to find out the following except for which one?

  1. Which stakeholders need to be involved in the decision?
  2. Who will be consulted regarding and informed of the approach?
  3. Who will be observed in job shadowing?
  4. What is the rationale for using it?

Answer(s): C

Explanation:

The plan business analysis approach is required to select an approach that will perform business analysis. This approach helps to find out the following:
Which stakeholders need to be involved in the decision? Who will be consulted regarding and informed of the approach? What is the rationale for using it?



Jon is a business analyst for his organization and he's preparing for the process of elicitation. How many inputs are available for Jon to use in the elicitation process?

  1. 7
  2. 5
  3. 6
  4. 4

Answer(s): C

Explanation:

Following are the inputs in the elicitation process:
Business case Business Need
Organizational process Assets Requirements Management Plan Solution Scope Stakeholder List, Roles, and Responsibilities



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