IIBA CCBA Exam Prep
Certification of Competency in Business Analysis (Page 38 )

• To mitigate resistance, the BA should directly engage the stakeholders who are pushing back (the technical team) to uncover their concerns, constraints, and reasons for resisting the end-of-project handover.
• This enables collaborative problem-solving and may lead to adjustments (e.g., intermediate deliverables, phased rollouts, or alignment of acceptance criteria) that satisfy both business and technical needs.
• Escalating to the sponsor or emailing the business team may not address the root causes of resistance. Reassessing objectives could be useful later, but the immediate best practice is to have a targeted discussion with the technical team to understand and resolve concerns.

• Job shadowing is an elicitation technique that is part of the broader job observation approach. The observer watches workers perform tasks (either passively or actively) to understand the workflow, especially when the worker cannot articulate the process themselves.
• The other options are not elicitation techniques tied to job observation: A) Identifying stakeholders is an initial BA activity; C) Defining and determining business analysis processes is part of planning; D) Planning how requirements will be approached, traced, and prioritized is elicitation planning (a precursor to elicitation), not the observation-based elicitation.

• There are two solutions: A is worth $456,000 to the organization, B is worth $565,000.
• Management chooses A due to lower cost, less risk, and faster completion.
• The opportunity cost is the value of the best alternative that was not chosen. Since B has the higher value ($565,000) and wasn’t chosen, the foregone value is $565,000.
• Note: The \(|565k - 456k| = 109k\) is the difference in value, not the opportunity cost.

• Azure creates a corresponding service principal in Microsoft Entra ID.
• The identity’s lifecycle is tied to the Azure resource.
• If the resource is deleted, Azure automatically deletes the identity.
• Only the associated resource can use that identity to request tokens.
• You can grant the identity permissions to access services such as Key Vault or Storage without storing credentials in code.

• Application management: Controls which apps can be installed or used; it does not remove existing data after theft.
• Full-disk encryption: Protects data when the device is powered off or locked, but it may not help if the attacker has already unlocked the device.
• Containerization: Separates corporate data from personal data, but the attacker may still access the corporate container using the stolen credentials.

• Deterministic approve/reject results
• Strict adherence to predefined rules
• Consistent, reproducible outcomes
• Auditability and regulatory compliance

• C series: CPU-optimized instances; not designed primarily for LLM training.
• G series: GPU instances generally optimized for graphics and some machine learning workloads, but not specifically large-scale model training efficiency.
• P series: Powerful GPU instances for ML training, but typically consume more energy than Trainium-based instances for suitable training workloads.

• Maintain head office control: Transfer pricing generally supports decentralisation rather than direct head-office control.
• Establish centralised decision making: This conflicts with divisional autonomy.
• Develop a top-down culture: Transfer pricing is intended to support empowered divisions and goal congruence, not impose purely top-down management.

sql 
SELECT COUNT(*) FROM table;

• A: It does not normally need to scan all data files for this operation.
• B: Results are not simply reused from a query cache every time. Caching is separate from Delta’s metadata optimization.
• D: The relevant metadata is maintained through the Delta transaction log, not directly treated as a Parquet-file metadata operation in this context.

• The servers are powered on.
• The network is functioning.
• Devices can still reach the server network.

• ARP poisoning: Redirects or intercepts local network traffic; it usually affects communication paths rather than overwhelming a service.
• Jamming: Disrupts wireless or radio signals. It would not fit a system that remains accessible from devices on the server network.
• Kerberoasting: Attempts to crack service-account credentials from Kerberos tickets; it does not normally cause an immediate outage.

• ARP poisoning: Redirects or intercepts local network traffic; monitoring would typically show suspicious ARP changes or man-in-the-middle behavior.
• Jamming: Interferes with wireless or radio signals. It would affect connectivity, not usually show a server-specific overload.
• Kerberoasting: Attempts to obtain and crack Kerberos service-account hashes; it does not normally cause a system outage.

• Accept: Acknowledging the risk without taking additional action.
• Mitigate: Reducing the likelihood or impact through controls, such as patching or employee training.
• Avoid: Eliminating the activity or condition that creates the risk.
• Transfer: Shifting the consequences—usually financial—to another party, such as an insurer.

• A script of cloud CLI commands: IaC because the commands can be saved, reviewed, versioned, and rerun consistently.
• Manually run curl commands: Not necessarily IaC; they are manual actions unless organized into an automated script.
• A sequence of REST requests passed to an API: Could represent automation, but the wording does not explicitly say they are stored and executed as reusable code.
• Commands entered into a cloud console: Manual operation, not IaC.

• MAC flooding: Overwhelms a switch’s MAC address table, potentially causing traffic to be broadcast.
• DNS spoofing: Provides false DNS responses to redirect users.
• ARP poisoning: Sends false ARP information to associate an attacker’s MAC address with another device’s IP address.

• Import: Copies data into the Power BI model. It requires scheduled or manual refresh, so it may not meet the two-minute requirement.
• Live connection: Connects to an existing Power BI semantic model or Analysis Services model; it is not the appropriate choice for connecting directly to the Azure SQL database in this scenario.

• Outer packet: 10.5.1.1 > 52.165.16.154
• IPv4 protocol field: 41, which indicates IPv6 encapsulation
• Inner packet: IPv6 traffic between 2001:... addresses

• MAC address spoofing: Changes Layer 2 addressing; it does not explain the IPv6-in-IPv4 structure.
• Steganography: Hides data inside files or media, not visibly in a tunneled protocol.
• Broken encryption: No evidence of encryption being cracked.
• On-path sniffing: Involves intercepting traffic, not sending data to an external host.

Question 3: AWS Storage Gateway File Gateway

• A: S3 bucket per user — S3 is object storage, not a traditional shared file system; mounting it requires extra tools and is less efficient.
• B: File Gateway — Provides a local file share using standard file protocols while storing files in Amazon S3. This preserves convenient local access and extends storage capacity.
• C: WorkSpaces and WorkDocs — Designed for virtual desktops and document collaboration, not large shared file storage.
• D: EC2 with EBS — EBS is attached to one EC2 instance and is not designed for direct multi-user file sharing.

• Check whether the data is accurate, complete, and properly prepared.
• Confirm that the pattern is not caused by an outlier, data-quality problem, or modeling issue.
• If the data is valid, treat the result as a potentially valuable new business insight.

• A: A data scientist may help, but expert validation and data-quality checking come first.
• C: Filtering out inconvenient data risks hiding a valid insight.
• D: Einstein’s result should not be accepted without verification simply because it produced the finding.

• IRR assumes that interim cash flows can be reinvested at the project’s own IRR. This may be unrealistic, especially when the IRR is very high.
• MIRR assumes reinvestment at a specified rate, usually the company’s cost of capital or another realistic reinvestment rate.

• B: MIRR does not specifically favour projects with long payback periods.
• C: MIRR and IRR can rank competing projects differently.
• D: MIRR is not always higher than IRR; it may be higher or lower depending on the cash flows and reinvestment rate.

• Existing measures
• Relationships
• Calculated columns
• Tables and fields
• Existing transformations in the model

• SharePoint folder: Reconnects to the source files. You would likely need to recreate the model and measures.
• Power BI dataflows: Primarily provide reusable data preparation and storage, but they do not automatically provide the existing semantic model and measures.
• Excel workbook: Connects directly to the source file and would also require rebuilding the model and measures.

• Internal hostnames and subdomains
• Network structure and naming conventions
• Servers and services
• Relationships between systems

• Determining ISP-assigned address space: Usually involves external registration and DNS information, not internal host discovery.
• Bypassing DNS sinkholing: Would require evidence that malicious DNS requests avoided redirection.
• Initial access: DNS queries alone do not show that the attacker gained access.
• Exfiltrating data: DNS tunneling can do this, but the snippet would typically show encoded or unusually long DNS queries.

• Valor maior: mais aderência às instruções e aos detalhes descritos.
• Valor menor: mais liberdade criativa e resultados potencialmente mais variados.
• Valor excessivamente alto: pode causar artefatos ou imagens menos naturais.

• Aumentar o número de passos de geração: pode melhorar qualidade e refinamento, mas não é o principal controle de especificidade do prompt.
• MASK_IMAGE_BLACK: relaciona-se ao uso de máscara em geração ou edição de imagens, não à especificidade textual.
• Prompt strength: é mais associado à força do prompt em processos como image-to-image; nesta questão, o parâmetro diretamente ligado à aderência textual é o CFG scale.

• Un AG puede tener réplicas en Windows y Linux desde SQL Server 2017; por tanto, una réplica Windows y otra Linux es posible.
• Sin embargo, las réplicas de un AG deben utilizar normalmente la misma versión principal de SQL Server. Una instancia SQL Server 2017 no puede tener directamente una réplica secundaria SQL Server 2019 como configuración normal y permanente.
• En tu escenario, SQL Server 2017 en Windows y SQL Server 2019 en Linux no se pueden añadir directamente como réplicas equivalentes de AG1. Primero habría que realizar un proceso de actualización/migración compatible, por ejemplo mediante una actualización gradual o una tecnología de migración como log shipping o distributed availability groups, según el diseño.

• Tipo de clúster y mecanismo de quorum.
• Failover normalmente manual en configuraciones multiplataforma.
• Edición y características compatibles.
• Configuración de endpoints y permisos.
• Limitaciones específicas de SQL Server en Linux.

• VLAN 10 for data
• VLAN 20 for voice

• A: Describes physical trunking or logical switch ports, not an SVI.
• B: An SVI can provide management access, but that is only one use—not the best description here.
• D: SVI use is not related to running out of physical ports.

• Gaia Portal: Controlled by Gaia administration settings, not SmartConsole Trusted Clients.
• SSH: Controlled by Gaia or operating-system SSH access settings.
• Security Gateway(s): SmartConsole connects to the Security Management Server, not directly to gateways for this purpose.

• Required response and resolution times
• Availability or uptime targets
• Performance standards
• Support obligations
• Remedies or penalties for failing to meet the terms

• SOW (Statement of Work): Defines the project’s scope, tasks, deliverables, and schedule.
• MOA (Memorandum of Agreement): Describes agreed responsibilities between parties, often for a specific activity.
• MOU (Memorandum of Understanding): Records a mutual understanding or intention, usually less formal than a contract.

• Replaces the verbal message — this describes non-verbal communication being used instead of words.
• Substitutes for verbal communication — similar; it means communicating without speech.
• Confuses the verbal message — this occurs when non-verbal signals contradict or obscure the spoken message.

• C: Develop the rule in the Rules Editor, define the events, match, and condition sections, then use the test rule feature. This directly validates the YARA-L rule without enabling it in production.
• A: UDM Search can help investigate data and refine filters, but it does not fully test YARA-L logic—especially complex event joins, match windows, and conditions.

• Menerjemahkan soal ke bahasa Indonesia.
• Menyebutkan jawaban yang benar.
• Menjelaskan alasan jawaban tersebut.
• Memberi tahu jika kunci jawaban yang tersedia tampaknya keliru.
• Menjelaskan istilah teknis penting dalam soal.

• A: Allow SAN certificates — SANs are used to identify valid hostnames in a certificate. They do not bypass trust validation.
• C: Open the secure LDAP port — A blocked port would normally cause a timeout or connection-refused error, not certificate errors.
• D: Increase the TLS version on the RA — The issue concerns certificate trust, not the organization’s registration authority.

• A. IDS attack signatures: An IDS primarily detects suspicious network activity; it is not the best tool for scanning uploaded files.
• C. Load balancer: Improves availability and distributes traffic but does not inspect files for malware.
• D. WAF: Protects web applications against attacks such as SQL injection and command injection. It may inspect HTTP requests, but malware scanning of uploaded PDFs is the key requirement here.

• Planning and designing products and services
• Developing and delivering them
• Managing risks, suppliers, and resources
• Measuring performance
• Continually improving value delivery

• Value stream steps describe activities used to create and deliver value; they do not themselves provide the broader capabilities.
• Vision and operating model provide direction and structure, but they are not the practical management capabilities that enable the work.
• Value chain is the operating model showing how activities combine to create value; it is enabled by practices and resources.

• Secret scope: A named container that groups related secrets and defines access permissions. Example: finance-prod.
• Secret key: The name of an individual secret stored inside that scope. Example: db-password.

text 
Scope: finance-prod 
  Key: db-username 
  Key: db-password

python 
dbutils.secrets.get( 
    scope="finance-prod", 
    key="db-password" 
)

• Suporta domínios personalizados.
• Oferece 50 GB de armazenamento — suficiente para os 10 GB de cada aplicação.
• Usa instâncias de computação dedicadas.
• Inclui balanceamento de carga entre instâncias.
• É o plano mais econômico entre as opções que atendem a todos esses requisitos.

• Regression predicts continuous numeric outcomes, such as house price, temperature, or sales amount.
• Linear regression assumes the target can be estimated from a linear relationship between the input features and the target.
• In Azure Machine Learning, you use a labeled dataset containing:

• Classification predicts a category or class, such as “spam” or “not spam.”
• Clustering groups similar records without a known label; it is an unsupervised learning technique.

• Third-party enterprise application with embedded AI: The provider manages most security controls. The customer mainly manages users, data, and configuration.
• Application using an existing third-party FM: The customer controls the application and its inputs/outputs, but the provider controls the underlying model and infrastructure.
• Fine-tuning a third-party FM: The customer has additional responsibility for training data, data protection, and model behavior, but still depends on the provider’s base model and platform.
• Building and training a model from scratch: The customer controls the model, training data, application, deployment, and many security safeguards. This creates the greatest security ownership.

• Supervised learning requires labeled examples to learn how to classify customers.
• Reinforcement learning learns through actions, rewards, and penalties, which is not the main task here.
• RLHF uses human feedback to improve model behavior, typically for generative AI, not customer segmentation.

• Aggregation happens once, during the scheduled job.
• Dashboard users query a relatively small, precomputed table.
• Repeated users do not trigger expensive aggregations against the detailed sales table.
• Overwriting is appropriate because the summary is rebuilt for the reporting period.

• B: Structured Streaming is unnecessary for data that only needs daily refreshes and adds operational/compute overhead.
• C: A view recomputes the aggregation at query time, increasing latency and query cost.
• D: Delta caching may improve reads but does not replace the need to materialize the expensive aggregation, and cache availability is not the main design guarantee.

• The message came from the claimed sender (authentication)
• The message was not altered in transit (integrity)
• The sender cannot easily deny having signed and sent it (non-repudiation)

• Compliance standards: May be a reason in some organizations, but it is not the primary security benefit.
• Increase delivery rates: Digital signatures do not generally improve email delivery.
• Block phishing attacks: Signatures can help recipients verify legitimate messages, but they do not block phishing by themselves.

• Continuous deployment: Automates software releases; it does not specifically test input handling.
• Static code analysis: Examines source or compiled code without executing it. It can find coding flaws but does not directly stress the application with malformed inputs.
• Manual peer review: Developers inspect code or design manually. Useful, but not the best practice specifically for testing how a live product handles invalid input.

• Disaster recovery backups
• Long-term backup retention
• Data archiving that still needs occasional access

• Multi-Regional Storage: Intended for frequently accessed data needing broad geographic availability; it costs more.
• Regional Storage: Suitable for frequently accessed data within one region.
• Nearline Storage: Intended for data accessed roughly once per month, such as monthly backups.
• Coldline Storage: Better fit for backups accessed only during a disaster or occasional recovery event.

• vBond — orchestration plane: Authenticates devices, helps them discover each other, and assists with NAT traversal and initial control-connection setup.
• vSmart — control plane: Distributes routing and policy information to WAN Edge devices using the overlay control plane.
• vManage — management plane: Provides centralized configuration, monitoring, and orchestration through its GUI/API.
• WAN Edge — data plane: Forwards user traffic across the SD-WAN fabric.

• Advanced Persistent Threat (APT): A sustained, targeted attack campaign or attacker group—not a vulnerability.
• Trojan: Malware disguised as legitimate software.
• Stealthware: A general term for malware designed to avoid detection; it does not specifically mean an unknown vulnerability.

1. Select Exchange email as a location.
2. Use the built-in Azure Storage Account key sensitive information type as the condition.
3. Configure the DLP action to encrypt the email—for example, using Microsoft Purview Message Encryption.

• C — Custom buttons display at the top and bottom of a page: Correct. In Salesforce Classic, buttons can appear in the page’s button areas, including the top and bottom of record pages.
• D — Custom buttons are available for Person Accounts: Correct. Person Accounts use the Account object, so Account custom buttons can be available on Person Account layouts.
• E — Custom buttons can reference an external app: Correct. A URL custom button can launch or navigate to an external application or website.

• A: JavaScript custom buttons are a Salesforce Classic feature and are not supported in Lightning Experience. They do not enhance Lightning Experience.
• B: The User object does not generally support custom buttons in the same way standard business objects do.

• SQL injection
• Cross-site scripting (XSS)
• Malicious or malformed web requests
• Some application-layer attacks

• Layer 4 firewall: Filters based mainly on IP addresses, ports, and transport protocols; it cannot deeply inspect web application content.
• NGFW: Provides advanced network filtering and may include application awareness, but a WAF is more specifically designed to protect web applications.
• UTM: Combines several security functions in one appliance, but it is not the most targeted solution for a web portal.

• netstat: Shows local network connections and listening ports, but not which WAN path carries the traffic.
• nslookup: Resolves domain names to IP addresses.
• ping: Tests reachability and latency but does not show the route.