QUESTION: 9

Choose all that apply - Interview questions should be:

Strictly on topic rather then off topic
Neutral rather than leading
Aming for simple yes or no
Open minded for alternative cultural aspects
Entertaining
Open rather than closed

Answer(s): B,F

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QUESTION: 10

Which one best describes a "Pre-session interview?

An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.
The first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be
An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.
Reports the results of a usability test, a usability inspection or a user survey
Shows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.
Used as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.

Answer(s): C

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QUESTION: 11

What is the information architecture?

A narrative text description that describes an intended usage situation with the interactive system under development.
The information architecture is the naming and structuring of the information that is accessible to users
The logical organisation of the units of displayed information that comprise the user interface
A sequence of visual frames illustrating the interplay between a user and an envisioned interactive system.
A representation of all or part of an interactive system that, although limited in some way, can be used for analysis, design and usability evaluation.
A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.

Answer(s): B

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A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question
How do you choose a restaurant?
Which two of the following terms best characterise this interview question?

Closed
Formative
Leading
Neutral
Open
Summative

Answer(s): D,E

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QUESTION: 12