QUESTION: 13

Your team is ready to launch a new car rental website. Because of time constraints you have not had time to conduct usability tests of the website during its design. Your manager now asks you to conduct a usability test. Your team members are sceptical towards usability. If we assume that there are no major budget constraints, which one of the following actions would be most beneficial for the project?

Conduct a usability test with 20 representative users. Invite team members to observe test sessions
Conduct a usability test with 5 representative users. Correct any usability problems before conducting a further usability test with 5 different representative users. Invite team members to observe test sessions
Conduct a focus group with 10 representative users where the new website is presented and discussed. Invite team members to observe the focus group
Conduct a focus group with 4 representative users, where the new website is presented and discussed. Invite team members to observe the focus group
Ask each of your team members to carry out a number of representative tasks on the website so they can "feel the users' pain"
Conduct a heuristic evaluation of the website

Answer(s): B

Explanation:

Answer B is better than answer A. If you have the resources to usability test with 20 users, start by testing with for example 5 users, then correct the most critical problems and test again with another 5 users. Answer F is not optimal because Tour team members are sceptical towards usability."

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QUESTION: 14

Fill in the blanks:
The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.

See Explanation section for answer.

Answer(s): A

Explanation:

user needs, user requirements

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QUESTION: 15

Fill in the blank:
The context of use description is the basis for identifying ________ and tracing them back to their__________.

See Explanation section for answer.

Answer(s): A

Explanation:

user needs, source

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QUESTION: 16

Which two of the following are part of the information architecture?

Style guide
User interface guidelines
Specification of graphic design
The words used in the user interface, for navigation and content
Wireframe
Content hierarchy

Answer(s): D,F

Explanation:

The information architecture and the navigation structure are developed in parallel with the prototypes. From a human-centred point of view, the information architecture is the naming and structuring of the information that is accessible to users. The navigation structure is the logical organisation of the screens, pages and windows that comprise the user interface - that is, the links and menus that enable users to get from one set of information to another.

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QUESTION: 13

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QUESTION: 15

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QUESTION: 16

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