QUESTION: 21

Which one of the following deliverables are created during the activity "EVALUATE THE DESIGNS AGAINST USER REQUIREMENTS?

User experience project plan
Evaluation reports
Style guide
User needs
User requirements
User journey maps

Answer(s): B

Explanation:

The purpose of a usability evaluation is to determine whether or not an interactive system, or a prototype of an interactive system, meets the user requirements and applicable dialogue principles, heuristics and user interface guidelines. This curriculum addresses three forms of usability evaluation: usability test, usability inspection and user survey. In usability tests and user surveys, users are involved in the usability evaluation, while usability inspections are carried out solely by user experience professionals.
A usability test shows what representative users are able to accomplish with the interactive system when they carry out representative tasks. Eliciting personal opinions from users, or discussing them, is not part of a usability test. The main activities in a usability test are shown in the diagram below:

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QUESTION: 22

Which three of the following deliverables are created during the activity "Understand and specify the context of use"?

User needs
Description of the context of use
Personas
As-is scenarios
User requirements
Low-fidelity prototype

Answer(s): B,C,D

Explanation:

Context of use = A combination of users, goals, tasks, resources, and environments. The purpose of "Analysis: understand and specify the context of use" is to understand and describe who the users are, what they do, what problems they have, and what their needs are, with respect to the planned interactive system. To understand users and their needs, we can observe users performing tasks, interview users and conduct focus groups. The context of use is described in user group profiles and personas (who are the users), as-is scenarios
(how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it)

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QUESTION: 23

Fill in the blank:
_________is a narrative text description of the procedure a specific user currently follows to complete one or more tasks.

As-is scenario

Answer(s): A

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QUESTION: 24

Fill in the blank:
Context of use description is a description of the users, goals, tasks, resources, and environments derived from observations, contextual interviews and_______.

See Explanation section for answer.

Answer(s): A

Explanation:

1. focus groups

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QUESTION: 21

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QUESTION: 23

QUESTION: 24

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