Free ISEB-ITILV3F Exam Braindumps (page: 6)

Page 5 of 41

Which of the following provides resources to resolve operational and support issues during Release and Deployment?

  1. Early Life Support
  2. Service Test Manager
  3. Evaluation
  4. Release Packaging and Build Manager

Answer(s): A



Which of the following is a valid role in the RACI Authority Matrix?

  1. Configuration
  2. Consulted
  3. Complex
  4. Controlled

Answer(s): B



Which of the following is NOT a purpose of Service Transition?

  1. To ensure that a service can be managed, operated and supported
  2. To provide training and certification in project management
  3. To provide quality knowledge of Change, Release and Deployment Management
  4. To plan and manage the capacity and resource requirements to manage a release

Answer(s): B



Which of the following is concerned with fairness and transparency?

  1. Capacity Management
  2. Governance
  3. Service Strategy
  4. Service Level Management

Answer(s): B






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