ITIL ISEB-PM1 Exam
ISEB-PM1 Foundation Certificate in Project Management (Page 23 )

Updated On: 12-Feb-2026

You are a project manager for Giraffe Enterprises. You've recently taken over for a project manager who lied about his PMI certification and was subsequently fired. Unfortunately, he did a poor job of scope definition.
Which of the following could happen if you don't correct this?

  1. The project costs could increase, there might be rework, and schedule delays might result.
  2. The project management plan's process for verification and acceptance of the deliverables needs to be updated as a result of the poor scope definition.
  3. The poor scope definition will adversely affect the creation of the work breakdown structure, and costs will increase.
  4. The stakeholders will require overtime from the project team to keep the project on schedule.

Answer(s): A



You are a project manager working in a foreign country. You observe that some of your project team members are having a difficult time adjusting to the new culture. You provided them with training on cultural differences and the customs of this country before arriving, but they still seem uncomfortable and disoriented.
Which of the following statements is true?

  1. This condition is known as culture shock.
  2. This is the result of jet lag and travel fatigue.
  3. This is the result of working with teams of people from two different countries.
  4. This condition is known as global culturalism.

Answer(s): A



Which of the following is not true for a Responsibility Assignment Matrix (RAM):

  1. Defines what project member is responsible for each activity
  2. Defines responsibilities for each WBS component
  3. Defines all people associated with each activity
  4. Text description of roles, responsibilities, authorities

Answer(s): D



The erection of foundation formwork before the placement of foundation concrete would be an example of a _____ dependency.

  1. Soft logic
  2. Subcontracted
  3. Mandatory
  4. Discretionary
  5. External

Answer(s): C



You are the project manager of a project. You have just completed the Collect Requirements and Define Scope.
What should you do next?

  1. Control Scope
  2. Create WBS
  3. Value analysis
  4. Verify Scope

Answer(s): B






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