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Free ITIL-4-FOUNDATION Exam Braindumps (page: 26)

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QUESTION: 101

Which two practices use workarounds?

Change enablement and continual improvement
Change enablement and problem management
Problem management and incident management
Incident management and continual improvement

Answer(s): C

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QUESTION: 102

Which is included in the purpose of the 'deliver and support' value chain activity?

Meeting stakeholder expectations for time to market
Understanding the organization's service vision
Understanding stakeholder needs
Providing services to agreed specifications

Answer(s): D

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QUESTION: 103

Which are elements of the service value system?

Service provision, service consumption, service relationship management
Governance, service value chain, practices
Outcomes, utility, warranty
Customer value, stakeholder value, organization

Answer(s): B

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QUESTION: 104

What is an incident?

The planned removal of an item that might affect a service
A result enabled by one or more outputs
A possible future event that could cause harm
A service interruption resolved by the use of self-help tools

Answer(s): D

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David commented on December 18, 2024
Nice questions
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Cristina commented on December 08, 2024
good questions
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ANNONYMOUS commented on December 05, 2024
The questions are quite helpful
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It is not free
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Nathaniel Okeke commented on November 13, 2024
nice way to practice for the exam
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Great Insight into the exams
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Top notch exam prep kit! Highly recommended!
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Great staff
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Tdk commented on November 01, 2024
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John commented on October 23, 2024
great insight
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johnny commented on October 19, 2024
great insight
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John commented on October 17, 2024
Good mock exam
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BANKEY BIHARI LAL commented on October 17, 2024
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Lion commented on September 09, 2024
Anyone has used it?
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Ruf commented on August 27, 2024
Good questions
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Shawn commented on August 02, 2024
I would like to share my feedback about the study guide I purchased from this site. The process of payment and download was easy and fast. The PDF version looks well formatted and has very useful content. The test engine software which was provided for free with the license however, needs some enhancement. I like the feature where you can add notes to each questions and mark them to go back and review. But I also want to divide the questions to chapters and study by that. Please add that feature.
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kenny commented on November 02, 2019
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