Palo Alto Networks

PEOPLECERT CMS7 Exam Questions
ITIL V3 Foundation (Page 11 )

Updated On: 31-Mar-2026

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D. Internal Service provider, External Service provider, Shared Service Provider

Answer(s): D
QUESTION: 38
Which of the following CANNOT be stored and managed by a tool?

A. Data
B. Knowledge
C. Wisdom
D. Information

Answer(s): C
QUESTION: 39
Which process is responsible for frequently occurring changes where risk and cost are low?

A. Incident Management
B. Request Fulfil ment
C. Release and Deployment Management
D. Access management

Answer(s): B
QUESTION: 40
Which of the following statements is CORRECT?

1. The only phase of the Service Management Lifecycle where value can be measured is
Service Operation
2. Al of the phases of the lifecycle are concerned with the value of IT services

A. Both of the above
B. Neither of the above
C. 2 only
D. 1 only

Answer(s): C
QUESTION: 41
The BEST description of the purpose of Service Operation is?

A. To design and build processes that wil meet business needs
B. To deliver and support IT Services at agreed levels to business users and customers
C. To decide how IT wil engage with suppliers during the Service Management Lifecycle
D. To proactively prevent all outages to IT Services

Answer(s): B

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Anand Commented on December 18, 2025
Please also add if which questions were asked in exam and if askedwhich year and month this questions was asked..
Anonymous

OMestre Commented on December 17, 2025
So great questions for practice
Anonymous

NSPK Commented on December 17, 2025
Q. Ans:- A,B,C (Visit Windows, Constraint based routing, real time traffic based routing)
Anonymous

NSPK Commented on December 17, 2025
Q.26. Ans:- A, C, E (train the model with labeled images, evaluate metrics (precision/recall/confusion matrix) and iterate so users see a good first experience., users need the Einstein permission set(s)/API access so they can call the model and use the functionality, Upload a dataset for object detection so Einstein has training data)
Anonymous

NSPK Commented on December 17, 2025
Q25. Ans:-A (Use an Inventory Check task with flow)
Anonymous

NSPK Commented on December 17, 2025
Q.20 Ans:- A, C, E(Define Assessment Indicator Definition to capture within survey, Create a Survey record using Salesforce Survey application, Define an Assessment Task Definition of type In-Store Survey)
Anonymous

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Q 6. Ans: - D (At the energy bar product level category)
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NSPK Commented on December 16, 2025
Q. 16 Ans: - A, D, E (Create an action plan template with a delivery task and assign it to a visit, change the action plan type delivery, assign the action plans permission set to the sales manager). Why the others are incorrect ? Assign the Lightning Direct Store Delivery permission set to the user ? This is typically for delivery users/drivers, not Sales Managers creating assignments. ? Define Assessment Indicator Definitions for Delivery task ? Assessment Indicators are optional and not required to create or assign Delivery tasks.
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NSPK Commented on December 16, 2025
Q13. Ans: A (WhiteSpace Analysis - A White Space Analysis dashboard is specifically designed to identify gaps in product coverage at an account or retail store location—showing which products are not yet sold but could be. This makes it ideal for finding opportunities to introduce new products. Why not the others? Sales Rep Performance ? Focuses on individual rep metrics, not product gaps Sales Manager – Territory Performance ? Evaluates territory-level sales results Account Insight ? Provides account details and trends, but not targeted product gap analysis)
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Q3. Ans:- B ( Action plan templates can have multiple planogram, inventory and promotion checks)
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NSPk Commented on December 15, 2025
Q1. Ans:- D, E
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Test bot Commented on December 13, 2025
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Anonymous

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question 111 is incorrect, that is an exaple of Classification as the loan repayment is Yes or No, so the answer is classification
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Sinh Doan Commented on December 12, 2025
Question 101: The correct answer is C. Add Prompt Instructions, not B. Use External Service Record Merge Fields. Reasons: - There are multiple ways to retrieve the response from a REST API callout (e.g., via Apex or External Service). However, without the Add Prompt Instructions flow element, you cannot append that response into the prompt. - The option External Service Record Merge Fields does not exist in the merge fields available for the flex template.
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to waste lanja kezia how 1 question answer is B? answer is C
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Question 89 Was in the exam i took.
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Neeraj Commented on December 10, 2025
Answer to question 67 is incorrect. Dependent variables do not influence the prediction. They are the prediction. Correct answer should be Features
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