Free PMI CAPM Exam Braindumps (page: 54)

An input to the Control Quality process is:

  1. Activity attributes
  2. Quality control measurements
  3. Enterprise environmental factors
  4. Deliverables

Answer(s): D

Explanation:

Process: 8.3 Control Quality
Definition: The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.
Key Benefit: The key benefits of this process include: (1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.

Inputs
1. Project management plan
2. Quality metrics
3. Quality checklists

4. Work performance data
5. Approved change requests
6. Deliverables
7. Project documents
8. Organizational process assets

Tools & Techniques
1. Seven basic quality tools
2. Statistical sampling
3. Inspection
4. Approved change requests review

Outputs
1. Quality control measurements
2. Validated changes
3. Verified deliverables
4. Work performance information
5. Change requests
6. Project management plan updates
7. Project documents updates
8. Organizational process assets updates



The chart below is an example of a:

  1. Responsibility assignment matrix (RAM)
  2. Work breakdown structure (WBS)
  3. RACI chart
  4. Requirements traceability matrix

Answer(s): D

Explanation:

5.2.3.2 Requirements Traceability Matrix
The requirements traceability matrix is a grid that links product requirements from their origin to the deliverables that satisfy them. The implementation of a requirements traceability matrix helps ensure that each requirement adds business value by linking it to the business and project objectives. It provides a means to track requirements throughout the project life cycle, helping to ensure that requirements approved in the requirements documentation are delivered at the end of the project. Finally, it provides a structure for managing changes to the product scope.
Tracing includes, but is not limited to, tracing requirements for the following:

Business needs, opportunities, goals, and objectives; Project objectives;
Project scope/WBS deliverables;

Product design; Product development;
Test strategy and test scenarios; and
High-level requirements to more detailed requirements.
Attributes associated with each requirement can be recorded in the requirements traceability matrix. These attributes help to define key information about the requirement. Typical attributes used in the requirements traceability matrix may include: a unique identifier, a textual description of the requirement, the rationale for inclusion, owner, source, priority, version, current status (such as active, cancelled, deferred, added, approved, assigned, completed), and status date. Additional attributes to ensure that the requirement has met stakeholders’ satisfaction may include stability, complexity, and acceptance criteria.



Which Perform Quality Assurance tool or technique is used to identify a problem, discover the underlying causes that lead to it, and develop preventative actions?

  1. Inspection
  2. Quality audits
  3. Design of experiments
  4. Root cause analysis

Answer(s): D

Explanation:

Root cause analysis. Root-cause analysis is a specific technique used to identify a problem, discover the underlying causes that lead to it, and develop preventive action.

Process: 8.2 Perform Quality Assurance
Definition: The process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.
Key Benefit: The key benefit of this process is that it facilitates the improvement of quality processes.

Inputs
1. Quality management plan
2. Process improvement plan
3. Quality metrics
4. Quality control measurements
5. Project documents

Tools & Techniques
1. Quality management and control tools
2. Quality audits
3. Process analysis

Outputs
1. Change requests
2. Project management plan updates
3. Project documents updates
4. Organizational process assets updates



A disadvantage associated with virtual teams is that they:

  1. Require communication technology that is not readily available.
  2. Create difficulties when including people with disabilities.
  3. Often cannot accommodate teams that work different hours or shifts.
  4. Create the possibility for misunderstandings to arise.

Answer(s): D

Explanation:

9.2.2.4 Virtual Teams
The use of virtual teams creates new possibilities when acquiring project team members. Virtual teams can be defined as groups of people with a shared goal who fulfill their roles with little or no time spent meeting face to face. The availability of communication technology such as e-mail, audio conferencing, social media, web- based meetings and video conferencing has made virtual teams feasible. The virtual team model makes it possible to:
Form teams of people from the same organization who live in widespread geographic areas;
Add special expertise to a project team even though the expert is not in the same geographic area; Incorporate employees who work from home offices;
Form teams of people who work different shifts, hours, or days; Include people with mobility limitations or disabilities; and Move forward with projects that would have been ignored due to travel expenses.
There are some disadvantages related to virtual teams, such as possibility for misunderstandings, feeling of isolation, difficulties in sharing knowledge and experience between team members, and cost of appropriate technology. Communication planning becomes increasingly important in a virtual team environment. Additional time may be needed to set clear expectations, facilitate communications, develop protocols for resolving conflict, include people in decision making, understand cultural differences, and share credit in successes.






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