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Certified Associate in Project Management (PMI-100) Questions 326–330 (page: 67)

Updated On: 9-Feb-2026

Which of the seven basic quality tools is especially useful for gathering attributes data while performing inspections to identify defects?

  1. Histograms
  2. Scatter diagrams
  3. Flowcharts
  4. Checksheets

Answer(s): D

Explanation:

• Checksheets, which are also known as tally sheets and may be used as a checklist when gathering data. Checksheets are used to organize facts in a manner that will facilitate the effective collection of useful data about a potential quality problem. They are especially useful for gathering attributes data while performing inspections to identify defects. For example, data about the frequencies or consequences of defects collected in checksheets are often displayed using Pareto diagrams.



The most commonly used type of precedence relationship in the precedence diagramming method (PDM) is:

  1. start-to-start (SS)
  2. start-to-finish (SF)
  3. finish-to-start (FS)
  4. finish-to-finish (FF)

Answer(s): C



Work performance information and cost forecasts are outputs of which Project Cost Management process?

  1. Estimate Costs
  2. Plan Cost Management
  3. Determine Budget
  4. Control Costs

Answer(s): D

Explanation:

7.4.3.2 Cost Forecasts

Either a calculated EAC value or a bottom-up EAC value is documented and communicated to stakeholders.

4.4.1.5 Work Performance Information
Work performance information is the performance data collected from various controlling processes, analyzed in context, and integrated based on relationships across areas. Thus work performance data has been transformed into work performance information. Data in itself cannot be used in the decision-making process as it has only out-of-context meaning. Work performance information, however, is correlated and contextualized, and provides a sound foundation for project decisions.
Work performance information is circulated through communication processes. Examples of performance information are status of deliverables, implementation status for change requests, and forecasted estimates to complete.

Process: 7.4 Control Costs
Definition: The process of monitoring the status of the project to update the project costs and managing changes to the cost baseline.
Key Benefit: The key benefit of this process is that it determines the cost baseline against which project performance can be monitored and controlled.

Inputs
1. Project management plan
2. Project funding requirements
3. Work performance data
4. Organizational process assets

Tools & Techniques
1. Earned value management
2. Forecasting
3. To-complete performance index (TCPI)
4. Performance reviews
5. Project management software
6. Reserve analysis

Outputs
1. Work performance information
2. Cost forecasts
3. Change requests
4. Project management plan updates
5. Project documents updates
6. Organizational process assets updates



Which technique should a project manager use in a situation in which a collaborative approach to conflict management is not possible?

  1. Coaching
  2. Avoidance
  3. Consensus
  4. Influencing

Answer(s): B



The procurement process that documents agreements and related documentation for future reference is known as:

  1. Plan Procurements.
  2. Control Procurements.
  3. Close Procurements.
  4. Conduct Procurements.

Answer(s): C

Explanation:

Process: 12.4 Close Procurements
Definition: The process of completing each project procurement.
Key Benefit: The key benefit of this process is that it documents agreements and related documentation for future reference.
Inputs
1. Project management plan
2. Procurement documents

Tools & Techniques
1. Procurement audits
2. Procurement negotiations
3. Records management system

Outputs
1. Closed procurements
2. Organizational process assets updates



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