ScenarioAdditional InformationFurther information on some resources who could be involved in the project:Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.Which 2 alternative actions apply to the proposed user assurance for this project?
Answer(s): B,E
The correct options B and E identify stakeholders who will be major users and can provide user perspective and help identify stakeholders and communication needs.A) Incorrect: Positive view alone is not a reason to retain; user assurance requires impact and stakeholder viewpoint, not sentiment.C) Incorrect: Excluding them ignores their role as major users and potential insight into requirements and communication needs.D) Incorrect: Conflict potential is not the primary justification; the basis is ensuring user representation and stakeholder identification.E) Correct: They can help identify stakeholders and communication requirements, aligning with user assurance and stakeholder engagement.
HOTSPOT (Drag and Drop is not Supported)Additional InformationFurther information on some resources who could be involved in the project:Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.Director of Finance Division: She was transferred from the Information Technology Division 12 months ago. She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry's business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.Using the Project Scenario and the additional information provided for this question in the Scenario Booklet, answer the following question about roles on the Outsourcing project.
Answer(s): A
Which of the following is False?A Successful project management team should.
Answer(s): B
A Successful project management team should have representation from business, user and supplier stakeholders to ensure alignment with objectives and benefits. Governance is essential, with clear responsibilities and accountability across directing, managing, and delivering. Effective communication flows to stakeholders is critical for transparency and decision-making. B) Never be reviewed as members should stay with the team for the duration is false because PRINCE2 emphasizes ongoing governance, frequent reviews, and adaptability; team composition should be reviewed to ensure ongoing competence and alignment. A) true; C) true; D) true. B) False
Which of the following statements is true of the business interest on the project?
The business interest is responsible for ensuring the project delivers value for money.A) correct because the business case underpins the business interest, focusing on value realization and return on investment.B) incorrect as defining requirements is the product scope activity led by the user/stakeholders, not the business interest.C) incorrect since quality of products is governed by the Quality theme and acceptance criteria, not the business interest.D) incorrect because representing users is a stakeholder role, not the business interest’s remit.
Which of the following represents the four key characteristics a good Project board should display?
A good Project Board demonstrates Authority, Credibility, Delegation, and Availability to empower timely decision-making and maintain governance flow.A) Wrong: includes Commitment instead of Delegation, misaligning governance mechanics.B) Correct: captures authoritative mandate (Authority), trust and proven capability (Credibility), clear decision rights delegation to the Board or its committees (Delegation), and presence/availability to respond to governance needs (Availability).C) Wrong: replaces Credibility with Connections and replaces Delegation with Connections, weakening perceived integrity and clear decision rights.D) Wrong: uses Connections instead of Availability, and omits Availability, reducing responsiveness and practical governance effectiveness.
In which Management product would the Project Board specify where the authority for change requests lies?
Answer(s): D
The correct answer is D because the Configuration Management Strategy defines how changes are controlled, including where authority for change requests lies, and the configuration management system responsibilities. A) Risk Management Strategy sets risk handling but not change authority. B) Quality Management Strategy defines quality approaches, not change authorization. C) Communication Strategy covers stakeholder information flow, not change decision rights. A concise reason: change authority is embedded in configuration management governance, ensuring consistency of baselines and control of change throughout the project lifecycle. D) is correct; A, B, C are not related to authority for change requests.
Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place?
The Project Assurance role is responsible for ensuring that the Communication Management Strategy is appropriate and that planned communication activities actually take place.A) Project AssuranceB) Project ManagerC) Corporate or Programme ManagementD) Project Support
Which of the following roles cannot be combined?
Answer(s): C
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