Free CRT-251 Exam Braindumps (page: 18)

Page 18 of 88

Cloud Kicks frequently has multiple sales representatives that collaborate on an Opportunity and needs Salesforce to allocate credit to each sales representative in order to track against a sales quota.
Which Salesforce feature satisfies this requirement?

  1. Public Groups
  2. Account Teams
  3. Opportunity Splits
  4. Opportunity Teams

Answer(s): C



Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship.
Which two potential solutions can the Consultant recommend? (Choose two.)

  1. Implement the Account Contact Role feature.
  2. Add an Influencing Contact multi-select picklist field on the Account.
  3. Add a Lookup field to Contacts to indicate Influential Contacts.
  4. Track time invested in a custom field for each contact.

Answer(s): A,B



Due to internet unavailability at Cloud Kicks, the sales team is not able to utilize the Salesforce Mobile app feature to view, create, or update Opportunities.
Which two steps should the Consultant take to resolve the issue? (Choose two.)

  1. From the Setup menu, go to Salesforce offline and select “Enable offline create, edit, and delete in Salesforce for Android and iOS.”
  2. From the Setup menu, go to Salesforce offline and select “Enable caching in Salesforce for Android and iOS.”
  3. From the Setup menu, enable the system permission “Store offline data.”
  4. Raise a case with Salesforce support to enable the offline version of the Mobile app and update the app to use the offline capabilities.
  5. Create a permission set with the system permission “Store offline data” and assign the permission set to the sales team user(s).

Answer(s): A,B



Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns. Cloud Kicks wants to gain feedback on the implementation.
What should the Consultant recommend?

  1. Complete a post-mortem.
  2. Sign off on the Statement of Work.
  3. Upgrade to the latest Salesforce release.
  4. Undergo training.

Answer(s): A



Page 18 of 88



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