Free Certified Sales Cloud Consultant Exam Braindumps
Certified Sales Cloud Consultant Questions 196–200 (page: 41)

Updated On: 10-Feb-2026

Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for customers. When a new Account has its first closed/won opportunity, the ERP system should immediately update with information from the account, contact, and opportunity records related to the Account to record a new customer.
Which option should the consultant recommend to meet the requirement?

  1. Identify AppExchange products that can be deployed to update the ERP with opportunity, account, and contact information from Salesforce.
  2. Configure Outbound message to publish the opportunity wins and update the ERP with opportunity, account, and contact information from Salesforce.
  3. Implement Platform Events to publish opportunity wins to the ERP, which will call back for account, contact, and opportunity information and automatically update the ERP accordingly.
  4. Use enterprise ETL tools to extract closed/won opportunities from Salesforce and update the ERP with opportunity, account, and contact information from Salesforce.

Answer(s): C



After a project deployment, several bugs are identified by end users and prioritized by the project team.
What are two ways a consultant should resolve these issues? (Choose two.)

  1. Build out issue resolution release in the appropriate development sandbox.
  2. Perform user acceptance testing (UAT) in the appropriate development sandbox.
  3. Perform user acceptance testing (UAT) in a Full sandbox.
  4. Build out issue resolution release in the production environment.

Answer(s): A,C



Up to this point, two sales reps have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.
Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? (Choose two.)

  1. Grant Read access on the accounts cases.
  2. View one of the opportunities on the account.
  3. View the account and keep activities private.
  4. Edit all opportunities on the account.

Answer(s): B,C



Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club. Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.
What should a consultant recommend to meet this requirement?

  1. Enable schedules on the Product object.
  2. Enable schedules on the Contract object.
  3. Enable schedules on the Orders object.
  4. Enable schedules on the Opportunity object.

Answer(s): D



Universal Containers (UC) wants to make it easier for sales reps to log their customer interactions, such as emails and events, directly from their email and calendar applications. UC wants to report on these activities in Salesforce.
Which two actions should the consultant recommend? (Choose two.)

  1. Implement Inbox to sync Outlook or Gmail calendar events.
  2. Sync events between Outlook or Gmail calendars and Salesforce.
  3. Log emails to records in Salesforce from Outlook or Gmail.
  4. Report on contact data as it exists in Outlook or Gmail.

Answer(s): A,C



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