Free Certified Sales Cloud Consultant Exam Braindumps
Certified Sales Cloud Consultant Questions 211–215 (page: 44)

Updated On: 10-Feb-2026

The Universal Containers management team wants to help sales reps determine the right time to contact prospects.
What should the consultant recommend to meet the requirement?

  1. Implement Sales Dialer and begin cold calling leads to request availability.
  2. Configure Einstein Lead Scoring to determine the best time to make contact.
  3. Enable Email Tracking with reporting and activity timeline.
  4. Create a formula field to determine the prospects time zone.

Answer(s): C



A consultant is implementing a new instance of Sales Cloud for Cloud Kicks (CK). CK has a global sales presence that supports a customer base throughout the world. CK wants to set up an appropriate structure to track customers with subsidiaries.
Which approach should the consultant recommend to meet the requirement?

  1. Location-specific Account structure with Account Hierarchies
  2. Location-specific Account structure without Account Hierarchies
  3. Global Contact structure that links all Contacts with one global Account
  4. Global Account structure that links all Contacts with one global Account

Answer(s): A



Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in a Non-preview Sandbox.
Which two strategies should a consultant recommend? (Choose two.)

  1. Deploy before the Salesforce Release.
  2. Deploy after the Salesforce Release.
  3. Test new configurations in a Preview Sandbox.
  4. Test new configurations in a Non-preview Sandbox.

Answer(s): B,C



Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
Which two recommendations should the consultant make? (Choose two.)

  1. Assign a role for each manager in the user role hierarchy.
  2. Assign a forecast-enabled forecast manager to each territory.
  3. Include the Forecast Manager field on the Territory page layout.
  4. Include the Forecast Manager field on the Opportunity page layout.

Answer(s): B,C



During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is impacting adoption.
How should the consultant avoid this issue in the future?

  1. Conduct a Beta review during the Validate phase.
  2. Design a solution during the Build phase.
  3. Develop test scripts during the Plan phase.
  4. Gain buy-in during the Analyze phase.

Answer(s): A



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