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Free CRT-101 Exam Braindumps
Certification Preparation for Administrator Questions 226–230 (page: 47)

Updated On: 10-Feb-2026
Page 47 of 204
PDF with 1013 Questions

How many profiles can load in a single list view with Enhanced Profile Management enabled?

  1. 300
  2. 500
  3. 200
  4. 1.000

Answer(s): C



Which is a capability of the new Service Cloud console?

  1. It provides data visibility by combining a list view and related records on one screen.
  2. It allows agents to view key record information in the highlights panel.
  3. It preserves the context of calls using primary tabs and subtabs.
  4. It allows access to data by opening each record in a new window.
  5. It allows agents to take notes in an interaction log while in a call.

Answer(s): A,B,E



User A modifies a record. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record?

  1. User A
  2. The designated workflow user
  3. The default workflow user
  4. The last user to modify the record prior to User A

Answer(s): A



How does Locale settings affect your exported CSV file?

  1. It doesn't affect anything.
  2. It determines the delimiter.
  3. It determines the encoding.
  4. It determines the encryption.

Answer(s): B



What are two sources from which cases can be created?

  1. Web-to-Lead
  2. Web-to-Web
  3. Email-to-Case
  4. Connect for Outlook

Answer(s): C,D



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