How can you automate the replenishment of stock levels?
Answer(s): D
Stock rules are a feature of ServiceNow Hardware Asset Management that allow you to automate the replenishment of stock levels in your stockrooms.Stock rules define the minimum and maximum quantities of a specific model that you want to keep in a stockroom, as well as the reorder point and quantity. When the stock level of a model falls below the reorder point, a stock order is automatically generated to replenish the stockroom to the maximum quantity. You can create and manage stock rules by navigating to Hardware Asset Management > Model Management > Stock Rules.
1: Stock rules - ServiceNow Docs.
What are baseline asset states? (Choose three.)
Answer(s): A,B,C
Baseline asset states are the predefined states that represent the lifecycle stages of hardware assets in the ServiceNow platform.Baseline asset states are used to track the status, location, and ownership of hardware assets, as well as to trigger workflows and tasks for asset management. The baseline asset states are: In Stock, In Use, In Repair, In Transit, Retired, Consumed, and Duplicate.In Stock means the asset is available in a stockroom and ready for deployment. Consumed means the asset is used up or depleted, such as a toner cartridge or a battery. Retired means the asset is no longer in use and has been disposed of or recycled.
Baseline asset statesHardware Asset Management overview
What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?
https://docs.servicenow.com/bundle/sandiego-it-service-management/page/product/incident- management/task/track-ci.html
Which mobile app allows the user to conduct an inventory audit?
Answer(s): A
The ServiceNow Agent mobile app allows the user to conduct asset audits by scanning asset barcodes or QR codes.The user can perform audits offline when they are in areas without connectivity. The app automatically compares the scanned assets against the expected assets based on the inventory records to identify discrepancies.The user can also view the audit results and generate reports from the app.
Audit your inventory - Product Documentation: San Diego - ServiceNowHardware Asset Inventory Management - ServiceNowHardware Asset Management - ServiceNow
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