QUESTION: 65

To access the full spectrum of asset management functionality, which inactive plugins should be installed? (Choose five.)

Discovery
Cost Management
Procurement
Hardware Asset Management
Data Certification
Service Mapping
Managed Documents

Answer(s): B,C,D,E,G

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QUESTION: 66

What are the four tiers of Capability Blueprint?

Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance
Trustworthy Data, Practical Management, Process Integration, Business Alignment
Trustworthy Data, Practical Management, Operational Integration, Strategic Conformance
Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment

Answer(s): C

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QUESTION: 67

What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?

cmdb_model_category
alm_hardware
No migration is required
alm_asset

Answer(s): C

Explanation:

The core table that requires migration when extending ITSM Asset Management with Hardware Asset Management is the alm_asset table.
The alm_asset table stores the records of all the assets in the system, regardless of their type or class.
When you activate the Hardware Asset Management plugin, a migration script runs that converts the existing asset records in the alm_asset table to hardware asset records in the alm_hardware table. The alm_hardware table is a child table of the alm_asset table that stores the records of the hardware assets only.

The migration script also updates the references and relationships of the migrated assets to the new table.
The migration script runs only once and does not affect the future creation or update of asset records.

Reference:

Asset table - Product Documentation: San Diego - ServiceNow Hardware Asset Management - Product Documentation: Tokyo - ServiceNow

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QUESTION: 68

How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

Check for the Hardware Assets module in the application navigator
Check for the Hardware Asset Dashboard module in the application navigator
Check for the Asset application in the application navigator
Check for the Hardware Asset Management application in the application navigator

Answer(s): B

Explanation:

According to the Hardware Asset Management documentation, the Hardware Asset Management (HAM) plugin is a licensable application that provides advanced workflow, automation, and mobile capabilities to maintain your assets.
To activate the HAM plugin, you need to request it from the HI Customer Service System. Once the HAM plugin is activated, you can access the Hardware Asset Management application from the application navigator in the ServiceNow platform. The Hardware Asset Management application contains several modules, such as Hardware Assets, Hardware Asset Dashboard, Hardware Normalization, and Asset Lifecycle Automation. Therefore, the correct answer is option D, check for the Hardware Asset Management application in the application navigator, as it indicates that the HAM plugin is installed on your instance.

Reference:

Hardware Asset Management documentation
Hardware Asset Management - Product Documentation: Tokyo - ServiceNow

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Free CIS-HAM Exam Braindumps (page: 17)

QUESTION: 65

QUESTION: 66

QUESTION: 67

Explanation:

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QUESTION: 68

Explanation:

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