An asset is manually created from a purchase order before it has been shipped by the supplier. By default, the state of the asset is set to:
Answer(s): A
When an asset is manually created from a purchase order before it has been shipped by the supplier, the default state of the asset is set to On order. This state indicates that the asset has been ordered but not yet received. The asset state will change to Awaiting delivery when the asset is shipped by the supplier, and to In stock when the asset is received by the stockroom. The asset state will change to In use when the asset is deployed to a user or a location, and to Pending transfer when the asset is ready to be transferred to another stockroom or location. The asset state will change to Retired when the asset is disposed of or returned to the supplier.
Hardware Asset States, which describes the different states and substates of hardware assets and how they are used to track the asset lifecycle.Hardware Asset Management overview, which describes the functionalities of the Hardware Asset Management application, including the dashboard, model normalization, hardware refresh, lease contract expiration, disposal orders, and RMA requests. Hardware Asset Lifecycle Automation, which explains how to automate the workflows and tasks for managing the assets throughout their lifecycle stages, from request to retire.
How often are the tabs in the Hardware Asset dashboard updated?
Answer(s): C
The Hardware Asset dashboard is a collection of data visualizations that show key metrics on your hardware and consumable models and assets for the entire asset life cycle. The tabs in the Hardware Asset dashboard are updated in real time, meaning that they reflect the latest data from the Hardware Asset Management application. The tabs in the Hardware Asset dashboard are not based on scheduled jobs, hourly intervals, or 15- minute intervals, as these options would not provide the most accurate and up-to-date information on your hardware assets.
1: Hardware Asset dashboard - Product Documentation: San Diego - ServiceNow 2: Hardware Asset Management overview - ServiceNow - Now Support
What minimum role is required in order to use the Hardware Asset dashboard?
According to the ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path, the Hardware Asset dashboard is a feature that shows key metrics on your hardware and consumable models and assets for the entire asset life cycle. The Hardware Asset dashboard is available with the Hardware Asset Management (HAM) application, which is a licensable application that provides advanced workflow, automation, and mobile capabilities to maintain your assets.To access the Hardware Asset dashboard, you need to have the ham_user role, which is the minimum role required to use the HAM application.The ham_user role grants you the permission to view and update hardware and consumable assets, transfer orders, disposal orders, and RMA requests.Therefore, the correct answer is option C, ham_user, as it is the minimum role required to use the Hardware Asset dashboard.
ServiceNow IT Asset Management (ITAM) Hardware Asset Management (HAM) learning path Hardware Asset Management documentationWhat is Hardware Asset Management?
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)
Answer(s): A,D,E
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