ServiceNow CIS-HR Exam
Certified Implementation Specialist - Human Resources (Page 2 )

Updated On: 30-Jan-2026

An HR Admin without the System Admin role can do what? (Choose three.)

  1. Grant roles to users or groups
  2. Modify the HR Administration > Properties
  3. Reset user passwords
  4. Create HR Criteria
  5. Configure business rules
  6. Add users to groups

Answer(s): B,D,F



What provides a graphical representation of other tables related to a specific table, either through class extension or reference?

  1. System Structure
  2. Table Map
  3. System Map
  4. Schema Map

Answer(s): D



Scenario: An existing ITSM customer is now implementing HR Enterprise. As part of the implementation, the Scoped Application Restricted Caller Access [com.glide.scope.access.restricted_caller] plugin was automatically activated.
By default, what is the Caller Access field set to?

  1. Caller Denial
  2. Caller Tracking
  3. Caller Restriction
  4. Caller Allowed

Answer(s): C



Which of the following is the key factor in determining the implementation timeline?

  1. Configuration complexity
  2. Types of integrations
  3. Customer location
  4. Customer business type

Answer(s): A



Beginning with the Orlando release, which module allows HR Administrators to define which groups may access the various COEs or HR Services without needing to edit or create new ACL records?

  1. COE Properties
  2. COE ACL Configuration
  3. Access Policies
  4. COE Policy groups

Answer(s): B



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