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ServiceNow CIS-HR Exam Questions
Certified Implementation Specialist - Human Resources (Page 4 )

Updated On: 28-Feb-2026
Page 4 of 36
PDF with 229 Questions

What types of HR Document templates may be created in ServiceNow? (Choose two.)

  1. Document Templates
  2. Word document templates
  3. PDF document templates
  4. Text document templates

Answer(s): A,C



What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

  1. This ensures that HR has control over further HR configurations.
  2. The HR Admin role should remain a part of the system Admin role.
  3. This ensures that confidential HR data is only accessible to users with an HR role.
  4. It is not necessary because the system Admin always has access to all HR data.

Answer(s): A,C



What does ServiceNow now call the HR application?

  1. HRDS - HR Deliver Service
  2. HRSM - HR Service Management
  3. HRMS - HR Management System
  4. HRSD - HR Service Delivery

Answer(s): D



What defines an employee's access to the HR Service Portal / Employee Service Center?

  1. Group membership
  2. User Criteria
  3. HR Criteria
  4. Client Roles

Answer(s): D



What kind of records do HR Requests create?

  1. HR Incidents
  2. HR Files
  3. HR Problems
  4. HR Cases

Answer(s): D






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