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ServiceNow CIS-HR Exam Questions
Certified Implementation Specialist - Human Resources (Page 3 )

Updated On: 28-Feb-2026
Page 3 of 36
PDF with 229 Questions

How many User Criteria Records may be applied to a single KB or KB Article?

  1. Only two
  2. Only three
  3. Unlimited
  4. Only one

Answer(s): C



In the base ServiceNow instance, how are User Criteria used?

  1. To control which users can access the HR Case application
  2. To control what a user sees in the information and suggested reading widgets
  3. To control read and write access to Knowledge bases and articles
  4. To control which users can access the HR Service Portal

Answer(s): C



Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

  1. Both are required.
  2. Only HR Profile table is required in HR.
  3. Neither are required.
  4. Only the User table is required in HR.

Answer(s): A



In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

  1. Matching Rules
  2. Client Rules
  3. ACLs
  4. Escalation Rules

Answer(s): A



What role is required, at a minimum, to view confidential HR Profile data?

  1. HR Admin [sn_hr_core.admin]
  2. HR Basic [sn_hr_core.basic]
  3. LE Admin [sn_hr_le.admin]
  4. HR Manager [sn_hr_core.manager]

Answer(s): B






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