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Free CIS-ITSM Exam Braindumps

How are Releases related to Projects?

  1. Project tasks and Release tasks are interchangeable
  2. Projects can be part of one or more releases
  3. Project features are components of a release
  4. Projects need to be completed before releases can be defined
  5. Projects are used to do root cause analysis for releases

Answer(s): B



What baseline Change Flows support the baseline Normal Change model?

  1. Change - Normal - Assess, Change - Normal - Authorize, Change - Normal - Implement Change - Implementation tasks
  2. Change - Normal - New, Change - Normal - Review, Change - Normal - Close, Change - Implementation tasks
  3. Change - Normal - New, Change - Normal - Assess, Change - Normal - Implement, Change - Implementation tasks
  4. Change - Normal - Assess, Change - Normal - Authorize, Change - Normal - Close, Change - Implementation tasks

Answer(s): A



Which of the following Change Task Types are available by default? (Choose three.)

  1. Planning
  2. Testing
  3. Review
  4. Deployment
  5. Verification

Answer(s): A,B,C



What is the Business Rule that triggers automatic group assignment on Incident, Problem or Change requests?

  1. Populate Assignment Group based on CI/SO
  2. Auto-populate ITSM Assignment Groups
  3. ITSM Assignment Lookup Rule
  4. Automatic Assignment for ITSM

Answer(s): A






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