Software Certifications CABA Exam
Certified Associate Business Analyst (Page 9 )

Updated On: 7-Feb-2026

Customer dissatisfaction is an example of:

  1. Inspection Cost
  2. Internal Failure Cost
  3. External Failure Cost
  4. Prevention Cost

Answer(s): C



Cost Performance Index is:

  1. BCWP / ACWP
  2. BCWP / BCWS
  3. BCWP - ACWP
  4. ACWP / BCWP

Answer(s): A



In the EVM concept, a SPI greater than 1 indicates:

  1. Less of the budget was consumed for the work
  2. Excess of the budget have been spent for the actual work completed
  3. 100% or less of the planned time has been used to complete the scheduled work
  4. More than planned time has been used to complete the scheduled work

Answer(s): C



In earned value, CSI stands for:

  1. Customer Satisfaction Index
  2. Cost Schedule Index
  3. Company Security Index
  4. Cost Satisfaction Index

Answer(s): B



Entity Relationship Diagrams identify:

  1. Trace the movement of information through a process
  2. How and when transformations occur
  3. Define all of the components of a specific activity
  4. Who and what are involved in a process and how they interact

Answer(s): D



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