Software Certifications CABA Exam
Certified Associate Business Analyst (Page 8 )

Updated On: 7-Feb-2026

Which is NOT a commonly used Quality Management tool?

  1. Fishbone Diagram
  2. CSSR Report
  3. Pareto Chart
  4. Control Chart

Answer(s): B



The following are steps in developing a baseline, EXCEPT:

  1. Identifying the sources of baseline data
  2. Analyzing the data
  3. Collecting the data
  4. Measure the data

Answer(s): D



Which of the following statements best characterizes the Quality Management practice called Benchmarking?

  1. The ISO term for progress measurement
  2. Comparing planned project practices to those of other projects
  3. A technique used to test certain types of electronic equipment
  4. The difference between grade and quality
  5. The measurement of customer satisfaction

Answer(s): B



Which is NOT a characteristic of Control Charts?

  1. A Fin
  2. A Centerline
  3. Upper and Lower Boundaries
  4. Performance over time

Answer(s): A



The horizontal parallel lines above and below the central line in a Control Chart represents __________ .

  1. Standard Deviations
  2. Median
  3. Mode
  4. Six Sigma

Answer(s): A



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