Free Software Certifications CABA Exam Questions (page: 8)

Which of the following is NOT one of the seven Quality Tools identified by Ishikawa?

  1. Control Chart
  2. Run Chart
  3. Regression Analysis Chart
  4. Pareto Chart
  5. Flow Chart

Answer(s): C



Which of the following is NOT a contribution by Walter Shewhart?

  1. Continuous Improvement
  2. Statistical Process Control
  3. Pareto Principle
  4. 1-2-3-4 Cycle

Answer(s): C



The theory of the 'Hawthorne Effect on Human Motivation' was given by:

  1. Walter Shewhart
  2. Joseph M. Juran
  3. Frederick Herzberg
  4. W. Edwards Deming

Answer(s): B



One of Deming's 14 points is "Work to constantly improve quality and productivity."

  1. True
  2. False

Answer(s): A



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