WGU Information-Technology-Management Exam Prep
WGU Information Technology Management QGC2 (Page 3 )

• Leadership and stakeholder commitment
• Business capability and skills
• Organizational culture
• Availability of resources
• Ability to manage and sustain change
• Impact of the proposed transformation

• How ready the organization is
• Which areas require urgent attention
• How difficult each issue may be to resolve
• Risks that could affect implementation

• A: Places the assessment in Phase B and refers vaguely to creating views; this is not the prescribed technique.
• B: An Implementation Factor Assessment and Deduction Matrix is not the primary TOGAF technique described for business transformation readiness.
• D: A Business Scenario helps identify requirements and stakeholder concerns, but it is not the main technique for assessing organizational readiness.

• A — conformant: Incorrect because one explicit requirement is violated.
• B — consistent: “Consistent” is not sufficient where the implementation contradicts a mandatory specification. The RPC mechanism is covered by the architecture, and the implementation differs from it.
• C — consistent: Incorrect reasoning: the RPC mechanism does have a defined architectural requirement, so conformance must be assessed.
• D — non-conformant: Correct because the implementation fails to follow the specified RPC/threading requirement.

• The policy is confidential, and the requester is no longer authorized merely because they used to work for the organization.
• The security professional should not disclose it by email or display it on a device without authorization.
• Using official channels allows the organization’s owner or information custodian to verify:

• BCP (Business Continuity Plan): Ensures the organization can continue its broader business operations during and after a disruption. It is broader than the IT-focused recovery required here.
• Communication plan: Defines how information is shared with employees, the public, and other stakeholders; it does not restore systems.
• IRP (Incident Response Plan): Handles and contains security incidents, such as malware or unauthorized access. A tornado is a disaster, not primarily a cybersecurity incident.

• VM CPU, memory, disk, and network usage
• Storage transactions and latency
• App Service response time
• Database DTU or CPU utilization

• Azure Traffic Analytics analyzes network traffic flows and security patterns; it is not the general infrastructure metrics tool.
• Azure Activity Log records subscription-level control-plane operations, such as resource creation, deletion, or configuration changes.
• Azure Advisor provides recommendations about cost, security, reliability, performance, and operational excellence, but it is not the primary tool for investigating live metrics.

• 800 devices ? a scalable, centralized solution is needed.
• Four hardware/vendor classes ? the tool must handle different drivers and images.
• Two user groups ? it should allow different configurations for each group.
• “Distribute custom images” ? an imaging/deployment tool is required, not just a file-copy utility.

1. Which host originated the infection

1. Which remaining hosts are infected

• MFA verifies a user’s identity using additional authentication factors, such as a phone prompt or security token.
• It helps prevent unauthorized access even if a password is compromised.
• It does not provide secure storage or encryption of credentials used during automated deployment.

• The explanation states that Traffic Analytics can be enabled by a user with one of these subscription-level roles:

• Question 34 — Network Contributor: Yes
• Question 35 — Owner: Yes
• Question 36 — Reader: Yes, according to the stated explanation and documentation

• If the Facebook user is new, Salesforce invokes createUser.
• If the user already exists, Salesforce can invoke updateUser.
• The handler can read the latest data from Facebook, such as name, email, or other profile attributes, and update the corresponding Salesforce user.

• B: A scheduled job is unnecessary and would not provide real-time synchronization during authentication.
• C: A Facebook signed request is not the standard mechanism for updating Salesforce user records in this authentication-provider setup.
• D: SAML Just-in-Time provisioning applies to SAML identity providers, not Facebook OAuth authentication.

• Data lakes: scalable, low-cost storage for structured, semi-structured, and unstructured data.
• Data warehouses: reliable SQL analytics, governance, and performance features.

• Data lake: Primarily provides flexible, scalable storage but may lack warehouse-style reliability and governance.
• Data warehouse: Strong for structured analytics but less flexible for raw and unstructured data.
• All of these: The individual lake and warehouse do not, by themselves, unify the siloed architecture.

• AWS Audit Manager continuously collects evidence from AWS services and helps assess whether workloads comply with regulatory frameworks and internal policies. It can produce audit-ready reports.
• AWS Config records resource configurations and evaluates them against compliance rules. For example, it can check whether encryption, logging, or access settings meet company requirements.

• Amazon Inspector identifies software vulnerabilities and unintended network exposure, not general policy or regulatory compliance.
• Amazon CloudWatch monitors metrics, logs, and operational events, but is not primarily a compliance assessment service.
• AWS CloudTrail records API activity for auditing and investigation. It supports compliance, but does not itself provide the structured compliance assessment capabilities of Audit Manager and Config.

1. Define Power Platform DLP policies
2. Add custom prompt modifications
3. Conduct adversarial testing

1. DLP policies first

1. Prompt modifications second

1. Adversarial testing last

• A recipient who already has a Microsoft account or an organizational account can authenticate by signing in.
• A recipient without a usable Microsoft identity may receive a one-time passcode by email.
• The passcode is sent to the same email address that was invited and is used to verify ownership of that address.

• View/inspect configuration: Possible.
• Modify the installed application or its S-Controls: Typically restricted in a test-drive org.

• The user authenticates with the external Identity Provider.
• Salesforce receives the SAML assertion.
• Salesforce uses attributes in that assertion—such as username, email, first name, last name, and profile/community information—to create the user during the first login.
• On later logins, Salesforce updates or uses the existing user record.

• On-the-fly provisioning is a general phrase; the Salesforce capability being tested is specifically JIT provisioning.
• Salesforce APIs would require a separate integration and provisioning process.
• Identity Connect is designed primarily to synchronize users from an identity directory, not to create users at the moment of their first SAML login.

• Batch processing, such as scheduled data transformations
• Streaming processing, such as continuously ingesting events

• Manipulating data with multiple languages: Mainly a benefit of Databricks and Spark.
• Real-time notebook collaboration: A workspace/notebook feature.
• Alerts for query failures: A Databricks SQL or job-monitoring feature.
• Distributing complex operations: Primarily a Spark compute capability.

• tag=Priv searches the tag field for values beginning with Priv. The wildcard can match the remaining characters, so it matches Privileged.
• tag=Priv would search for the exact tag Priv, not Privileged.
• tag=priv* uses lowercase priv; tag matching is treated as case-sensitive here, so it may not match the tag Privileged.
• tag=privileged uses the wrong capitalization for the exact tag.

1. Ensure BOMs can include subcomponents ? Configure an entity relationship

1. Report changes made by engineers ? Enable auditing

• Configure entity relationship
• Configure auditing

• Users logging in more frequently than average
• Logins occurring during non-business hours
• Patterns that may indicate compromised credentials or suspicious access

• Login History: Shows individual login attempts and basic details, but does not provide behavioral analysis or averages.
• Login Inspector: Used to troubleshoot or inspect a specific login attempt, rather than analyze organization-wide patterns.
• Login Report: May provide reportable login information, but it is not the specialized tool for forensic behavioral analysis.

• A — SCIM synchronizes changes to user attributes from the identity provider to GitHub.
• B — SCIM deactivates GitHub accounts when users are removed or deactivated in the identity provider.
• D — SCIM automates user provisioning when new users are added to the identity provider.

• C: SCIM does not delete organization repositories.
• E: SCIM does not generate REST API authentication tokens.
• F: SCIM handles identity lifecycle management, not repository permission configuration based on roles.

• Basic: Self-help only; no technical support or design assessment.
• Standard: Technical support, but not the full proactive architectural guidance required here.
• Professional Direct: Provides proactive guidance and architecture-related assistance.
• Premier: Also supports this, but is a more expensive, enterprise-level option.

• B — Increase provisioned concurrency for Lambda

• D — Refactor the Lambda functions

• E — Use Amazon RDS Proxy

json 
"Resource": "arn:aws:s3:::bucket-name/*"

• A: Revoking or changing an instance profile does not reliably invalidate temporary credentials that have already been issued and may still be valid.
• B: Changing the EC2 security group does not necessarily stop the attacker from using the stolen credentials from elsewhere.
• C: Amazon Macie helps discover sensitive data; Object Lock prevents modification/deletion, not reads or downloads.

• Import — Loads data into Power BI. It requires a refresh, so it may not reflect changes within two minutes unless refresh is configured appropriately.
• Live connection — Connects to an existing Power BI semantic model or Analysis Services model; it is not the normal choice for connecting directly to an Azure SQL database.

• Create a record-triggered Flow on Opportunity.
• Run it when the record is created or updated.
• Add entry criteria such as Probability > 50%.
• Use Create Records to create the related Sales Demo Request, populating its Opportunity lookup.

• Apex Trigger: Possible, but unnecessary custom code for a straightforward automation requirement.
• Workflow Rule: Cannot create a related custom record.
• Process Builder: Could create a record, but Flow is Salesforce’s preferred and more capable declarative automation tool.

• Restarting the device: May fix software glitches, but would not usually make cable orientation matter.
• Swollen battery: A safety concern, but it would not typically cause recognition only in one cable orientation.
• Failing cable: Possible, but less likely because the problem occurs with this particular device and not other devices of the same type.

Simple explanation

• The Azure VPN gateway to connect to
• Authentication settings
• Routes for networks that the client can access

• Aggregation happens once, during the scheduled job.
• Dashboard users query a relatively small, precomputed table.
• Repeated users do not trigger expensive aggregations against the detailed sales table.
• Overwriting is appropriate because the summary is rebuilt for the reporting period.

• B: Structured Streaming is unnecessary for data that only needs daily refreshes and adds operational/compute overhead.
• C: A view recomputes the aggregation at query time, increasing latency and query cost.
• D: Delta caching may improve reads but does not replace the need to materialize the expensive aggregation, and cache availability is not the main design guarantee.

• SageMaker endpoint: Not required because the model is being used through Amazon Bedrock.
• SageMaker Model Registry: Used for managing SageMaker models, not for making a Bedrock custom model available.
• Grant access in Amazon Bedrock: IAM permissions may still be needed, but granting access alone does not provide the required inference capacity.

• Virtual machine disks
• Databases
• Storage accounts
• File systems

• Site-to-site VPN: protects data moving between networks
• HTTPS: protects data moving between a client and website
• Encrypted email: generally protects the message while being transmitted

• At rest = stored data
• In transit = moving data
• In use = data currently being processed by a system

• Drop violating frames
• Log or alert on the violation
• Shut down or restrict the port

• Load balancer: Distributes application traffic; it does not control switch MAC learning.
• IPS: May detect some network attacks but is not the primary control for switch MAC-table exhaustion.
• NGFW: Protects traffic crossing network boundaries, while MAC flooding occurs at the switching/LAN layer.

• Equipment and hardware
• Facilities
• Inventory
• Backup media
• Supplies stored at an alternate or remote location

• Personal belongings of staff: Usually not organizational assets.
• DR line-item revenues: Revenue is a financial impact, not a physical asset.
• Cloud-based applications: These are primarily logical or information-processing assets, even though they depend on physical infrastructure.

• User1 can sign in because the account is cloud-only. It does not depend on the on-premises domain.
• User3 can sign in because the account uses Password Hash Synchronization (PHS). Azure AD has a synchronized password hash and can validate the sign-in even when connectivity to on-premises Active Directory is unavailable.
• User2 cannot sign in because the account relies on Pass-through Authentication (PTA). PTA sends the authentication request to an on-premises PTA agent, which must contact a domain controller. With the internet connection from on-premises lost, that validation cannot occur.

• A: Security groups do not control traffic to an S3 gateway endpoint in this way. Gateway endpoints are configured through route tables.
• B: An S3 bucket policy may be needed for authorization, but the error specifically indicates a connectivity or endpoint-routing problem.
• C: Glue connection settings do not require a fully qualified domain name to resolve this endpoint issue.

• Assignment
• Decision
• Get Records
• Loop

• Screen flow: Would include a Screen element.
• Inactive version: Inactive status does not restrict the available elements.
• Activated version: Activation status also does not determine the toolbox contents.

• Import mode loads the data into the Power BI model. Visuals query the in-memory model, which generally provides faster calculation and rendering than DirectQuery.
• Import mode also minimizes online processing because report interactions do not send queries back to the dataflow or SQL Server.
• A daily refresh can load data through the previous day, satisfying the freshness requirement without unnecessary hourly processing.

• DirectQuery keeps querying the data source or dataflow during report use, increasing online processing and potentially slowing visuals.
• Adding a gateway enables connectivity for on-premises sources, but it does not remove the performance disadvantages of DirectQuery.
• An hourly Power Automate refresh is unnecessary when the requirement is only data through the previous day and creates additional processing overhead.

• Amazon GuardDuty: Detects suspicious activity and threats using security-related data sources; it is not primarily a software vulnerability scanner.
• Amazon Detective: Helps investigate and analyze the root cause of security findings after an event.
• Amazon Cognito: Provides user authentication and authorization for applications.

• vSmart controls the overlay control plane. It uses OMP to exchange routing information, distribute policies, and determine how WAN Edge devices reach one another.
• vManage is the centralized management and configuration platform.
• vBond is the orchestrator. It helps devices authenticate, discover controllers, and traverse NAT during onboarding.
• APIC-EM is not the SD-WAN control-plane component described here.

• B — Single customer login across properties: Customer 360 Identity provides centralized identity services, allowing an organization to recognize a customer across multiple digital properties and applications. This helps UC understand authenticated activity as part of a broader customer identity.

• C — Multi-brand support: Customer 360 Identity can support multiple brands and user experiences. Identity services can remain centralized while correlating a customer’s activity across different corporate brands or channels.

• A: Customer 360 Identity does not automatically populate all data into Customer 360 Data Manager and Customer 360 Audiences. Integration and data configuration are still required.
• D: Tracking anonymous activity and linking it after sign-up may be possible through broader customer-data and tracking implementations, but it is not the primary Customer 360 Identity benefit tested here. Identity focuses mainly on authentication, registration, and cross-property identity correlation.

1. Start with the 48-bit MAC address.
2. Split it into two 24-bit halves.
3. Insert FF:FE between the halves, creating a 64-bit value.
4. Invert the U/L bit—the seventh bit from the left in the first MAC byte.

text 
MAC:       00:1A:2B:3C:4D:5E 
EUI-64:    02:1A:2B:FF:FE:3C:4D:5E

• FE80 is the prefix commonly used for an IPv6 link-local address, not part of the EUI-64 interface ID.
• The interface ID is not random.
• The MAC address is modified by inserting FF:FE and changing the U/L bit.

• Authenticating websites with TLS/HTTPS
• Enabling certificate-based VPN authentication
• Signing or encrypting email
• Supporting device or user authentication

• VLAN tagging: Uses network-frame tags, such as 802.1Q; it does not rely on X.509 certificates.
• LDAP: May integrate with PKI in some environments, but X.509 certificates are not most commonly associated with LDAP itself.
• MFA: Certificates can be one authentication factor, but X.509 is fundamentally a PKI technology.

• SOW
• SLA
• MOA
• MOU

• Wiping securely overwrites the drive so the original data cannot reasonably be recovered. It is generally less expensive than physically destroying the device.
• Recycling could expose the data if the drive is not securely erased first.
• Shredding physically destroys the drive and is effective, but usually more costly and prevents reuse.
• Deletion only removes file references; it is not a secure sanitization method.

• Multiple nodes: Data is replicated several times in the primary region.
• Separate geography: A copy is asynchronously replicated to a secondary Azure region.
• Readable secondary: RA-GRS provides read-only access to the secondary replica, even when the primary region is available.

• GRS: Replicates to another region but the secondary copy isn’t normally readable.
• ZRS: Replicates across availability zones in the same region, not a separate geographic region.
• LRS: Keeps replicas within a single datacenter or region and provides no geographic redundancy.

kusto 
Event | where EventType == "error"

• == is the KQL equality operator.
• -eq is a PowerShell operator, not KQL.
• is is not the correct equality operator in this context.

text 
Event | where EventType –eq "error"

• Event | search "error" — valid, broad search.
• search in (Event) "error" — valid, broad search.
• Event | where EventType == "error" — valid, targeted filter.

• Vertical scaling (scale up) means increasing the size of an existing VM—for example, adding CPU or RAM.
• Vertical scaling down means reducing the VM’s size when less capacity is needed.
• Horizontal scaling (scale out) means adding more VM instances rather than making one VM larger.
• Elasticity is the broader ability to automatically adjust resources based on demand; it does not specifically mean adding CPU or memory to one VM.
• Agility refers to the ability to provision or change resources quickly.

• Conserve public IPv4 addresses: IPv4 addresses are limited, so many internal devices share a smaller number of public addresses through NAT.
• Reduce direct exposure: Private addresses are not directly routable from the public Internet, which helps reduce unsolicited access to internal devices.