QUESTION: 765

A key project team member is out on sick leave in the middle of a critical project iteration. The project sponsor learns that any delay with the end-of-iteration release will displease the business stakeholders. Although all team members are cross-functional, they are also working close to full capacity.
What should the project manager do to address this situation?

Discuss this with the team so they can complete the work of the unavailable team member and aim for the release deadline.
Discuss this with the team so they are able to reprioritize critical tasks and aim for the release deadline.
Discuss this with the sponsor and hold a meeting with the stakeholders so all of the team challenges can be shared.
Discuss the issues with the sponsor to fully convey the problem of the unavailable resource and the amount of work being done.

Answer(s): B

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QUESTION: 766

A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit.
What should the project manager do?

Set up a stakeholder session with all teams to agree and document the benefits and establish ownership.
Ask the project sponsor to make a decision on who will own the benefit and document the decision.
Ask the project sponsor for approval to distribute the project benefits equally to the business areas.
Request all of the business areas to plan for a portion of the benefit equally and include it in their staffing plans.

Answer(s): A

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QUESTION: 767

DRAG DROP
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Drag the organizational characteristics on the left to the correct scenario on the right.

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 768

A project manager is leading a small project with a low budget and a short, tight schedule. Many of the stakeholders are within the organization and have varying levels of interest.
Which approach should the project manager use with the stakeholders?

Provide daily reports to maximize stakeholder communication.
Minimize communication until project completion as it will be finished quickly.
Share all relevant project information with the stakeholders.
Schedule one-on-one meetings with stakeholders to provide project updates.

Answer(s): C

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QUESTION: 765

QUESTION: 766

QUESTION: 767

Explanation:

QUESTION: 768