QUESTION: 817

Two team members have had professional differences during the execution of a project, a situation that has impacted the performance of both members. Neither of them has wanted to talk to resolve their differences, even though the project manager has insisted on it.
What technique should the project manager utilize next?

Compromising
Negotiating
Smoothing
Forcing

Answer(s): C

Reveal Solution Next Question

QUESTION: 818

A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements, the development of the product will take more time than expected.
What should the project manager do?

Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project.
Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.
Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes.
Explain that distribution of important news can only be done using traceable communication methods.

Answer(s): B

Reveal Solution Next Question

QUESTION: 819

A project team has run into an issue with a vendor who is known for a lack of quality. The project manager must ensure that the quality problem is addressed appropriately.
What should the project manager do to start the issue resolution process?

Meet with the vendor and request corrective actions.
Engage the test team to improve the quality.
Review the risk register and follow the response strategy.
Update the risk register and document any corrective actions.

Answer(s): C

Reveal Solution Next Question

QUESTION: 820

The customer is reviewing the new reporting system and informs the project manager that one of the components in the printing module is not complete.
The project manager reviews the work breakdown structure (WBS) and confirms that the component is included.
What does the project manager need to do first?

Ask the project team to conduct a quality audit of the printing module components.
Meet with the project team to understand the issue and define actions.
Escalate this issue to the project sponsor immediately.
Raise a change request to immediately implement the printing module component.

Answer(s): B

Reveal Solution Next Question

Free PMP Exam Braindumps (page: 205)

QUESTION: 817

QUESTION: 818

QUESTION: 819

QUESTION: 820