QUESTION: 821

After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal inform about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review.
What should the project manager do to prevent this frustration going forward?

Request the human resource (HR) department to provide the key performance indicators (KPIs) that were defined for this project.
Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined.
Set team performance goals and explain how the team receives the same performance scores.
Provide the team member with velocity tracking tools and explain how the team member can see and track performance.

Answer(s): B

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QUESTION: 822

A project manager is managing a project aimed at providing incremental deliveries to the market every three months. The team has been assigned, and the product backlog was created and prioritized by the product owner. After four iterations, the product owner escalates complaints to the CEO because the product does not meet the product owner's expectations.
What should the project manager have done to prevent this situation from happening?

Reviewed the organizational process assets (OPAs) and lessons learned from similar projects
Performed risk management analysis during daily scrums
Performed backlog grooming to ensure that acceptance criteria were being met
Implemented sprint reviews with the product owner and retrospectives with the team to minimize gaps

Answer(s): D

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QUESTION: 823

In a project that will deliver a new product using new technology, the project team frequently discusses difficulties that may arise and possible strategies to address them. One team member sets up a meeting with the project manager to discuss their list of challenges and presents an extensive list of items that require continuous attention.
How should the project manager use this event to maximize the benefits to the stakeholders?

Validate the list of challenges and act on the valid items according to the priority indicated.
Document the findings and update and redistribute the communications management plan.
Invite the team member to participate in the risk register and review the evaluation frequently.
Present the list of challenges to the steering committee to gain buy-in before starting the activities.

Answer(s): A

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QUESTION: 824

A project manager is leading a project that is in the execution phase. During a team meeting, the project manager realizes that there are two team members who lack the technical skills required for some of the upcoming tasks.
What should the servant leader project manager do next?

Recommend to the team members to upskill themselves on the requirements for the project.
Discuss with the human resource (HR) manager about the possibility of changing team members.
Explore a training program that is within the project budget for the team members.
Inform the sponsor about a possible delay due to the lack of skills in the team.

Answer(s): C

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QUESTION: 821

QUESTION: 822

QUESTION: 823

QUESTION: 824