QUESTION: 233

A project manager entered into a contract with a vendor to build a new system. During the acceptance test stage, the project manager noticed that the system quality was not satisfactory.
How should the project manager support their claim to the vendor?

Provide the failed test results along with the agreed-upon acceptance criteria.
Share unsuccessful results from previous projects with a similar scope.
Document in the risk log that the issues in the system were already identified.
Show that the acceptance criteria were changed by the vendor without approval.

Answer(s): A

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QUESTION: 234

A project manager agreed to a team member's request to have an alternative working schedule whereby they begin working at 12:00 p.m. each day. This arrangement has worked well for the project, but has recently been scrutinized by members from other project teams because the company's core working hours begin at 9:00 a.m.
What should the project manager have done to prevent this situation?

Broken down the situation to identify the root cause
Determined communication methods and channels
Analyzed the boundaries of the negotiations for agreement
Managed and rectified the ground rule violations

Answer(s): C

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QUESTION: 235

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager, which gives the impression that the project is out of control. The project manager has been providing the project's status according to the agreed-upon communications management plan. This key stakeholder, however, seldom attends the status report meetings.
What should the project manager do first to address this situation?

Evaluate the communication needs to discover the gaps and adjust the original plan if needed.
Use the contingency reserves to implement fast tracking and improve the schedule key performance indicators (KPIs).
Review the resource breakdown structure (RBS) to request the main stakeholder's manager to replace the stakeholder.
Provide evidence to the project sponsor that the project is on track and the communications have been sent.

Answer(s): A

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QUESTION: 236

A team has had issues with behavior on an ongoing project, which is causing conflicts. As a result, the team is losing momentum and falling behind in its sprints.
How should the project manager handle this situation?

Engage a counselor to reconcile the situation between the team members affected.
Control backlog assignments and reduce direct communications between team members.
Revisit the ground rules and team communication protocols, and discuss what is happening.
Require team members experiencing the conflicts to take a day off from work.

Answer(s): C

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QUESTION: 236