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Project Management Professional Questions 331–335 (page: 68)

Updated On: 10-Feb-2026

A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders.
What should the project manager do to reduce the time spent on these activities?

  1. Update the communications management plan to remove less influential stakeholders.
  2. Delegate all of the stakeholder communications activities to a project team member.
  3. Segment the types of communications to be delivered to different stakeholders.
  4. Hold biweekly status meetings to deliver information to all stakeholders at once.

Answer(s): C



A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.
What should the project manager do to solve this situation?

  1. Determine the level of influence of the stakeholders who are complaining.
  2. Change the communication mode from emails to meetings to reduce stakeholders complaints.
  3. Adjust the communications management plan to gain stakeholder trust.
  4. Explain to the sponsor that the communication model being used is from company headquarters.

Answer(s): C



When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined.
What should the project manager do?

  1. Forward the issue to the benefit owner and ask them to collect the missing data and build the KPIs.
  2. Coordinate with the benefit owner to track and collect the missing data and build the KPIs.
  3. Work with the business analysts to track and collect the missing data and build the KPIs.
  4. Ask the program manager to track and collect the missing data and work to build the KPIs.

Answer(s): B



A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it.
Which approach should the project manager use as a servant leader?

  1. Escalate the issue with upper management to find a novel solution for this situation.
  2. Contact the project sponsor to get those stakeholders removed from the project.
  3. Allocate resources to provide training about the new technology to the stakeholders.
  4. Ask stakeholders to find and self-fund education about this new technology.

Answer(s): C



A project is in the start-up phase of the project life cycle. The project team consists of 20 people from five different countries. The project team is scheduled to have quarterly face-to-face meetings. However, due to unforeseen circumstances, no face-to-face meetings can occur. The project manager is concerned that the team may not be able to fulfill their individual roles without face-to-face meetings.
What should the project manager do in this situation?

  1. Utilize virtual teams for meetings and deliverables.
  2. Use the contingency reserve and subcontract the work.
  3. Review the risk register for this unforeseen circumstance.
  4. Ask for an extension of time on the project deliverables.

Answer(s): A



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