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QUESTION: 136

A sales manager would like access to the following:
All closed/won opportunities in the last six months for each account the manager owns.
All cases created within the last six months for each account the manager owns.

What can the administrator create to meet these requirements?

Create a custom report type to combine the data into a single report.
Create a single report using the Joined Reports feature.
Create an Account report and add Opportunity and Case cross filters.
Create an Account report that groups by both opportunities and cases.

Answer(s): C

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QUESTION: 137

Universal containers has a workflow rule that sends an email alert to the VP of sales when a large deal is won. The VP is reporting that these emails are not being delivered.
What tool could be used to determine the problem? choose 2 answers.

Debug log.
System audit trail.
Email log.
Workflow monitor.

Answer(s): C,D

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QUESTION: 138

a sales manager wants to edit the opportunities owned by the sales team. the manager does not have edit access to opportunity object.
What is a recommended solution?

Redefine the role hierarchy by enabling " grant access using hierarchies".
change the opportunity organization-wide default setting to public Read/Write.
Enable team selling on the opportunity object to grant Read/write access.
Create a permission set and associate Edit opportunity to the user record.

Answer(s): C,D

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QUESTION: 139

The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship.
what should the administrator verify to ensure that the conversion is successful?