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Free ADX-211 Exam Braindumps (page: 31)

Page 30 of 117
PDF with 467 Questions

Universal Containers wants to create a Feedback c custom object related to Account and ensure all feedback records are owned by the same user as the Account owner.
How should an administrator relate Feedback c to Account?

  1. Create a hierarchical field on Feedback c.
  2. Create a junction object between Account and Feedback c.
  3. Create a master-detail field on Feedback c.
  4. Create a lookup Account field and filter on Feedback c.

Answer(s): A



Universal Containers wants to allow community visitors to submit support cases without logging into the community.
Which two features are required to implement this request? Choose 2 answers

  1. Case assignment rules
  2. Case feed actions
  3. web-to-case
  4. New case quick action

Answer(s): C,D



Universal Containers' support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls.
How should an administrator automate this process?

  1. Enable Case Feed and add a Contracts custom publisher to the Case Feed layout.
  2. Configure a workflow rule that sends an email alert of old cases to the support manager.
  3. Enable entitlements and add the tabs for entitlements and service contracts.
  4. Create a private Chatter group for customers with high-priority service level agreements.

Answer(s): C



Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.
Which two options would meet this requirement? Choose 2 answers

  1. Flow that calls a Process Builder
  2. Process Builder that calls Apex
  3. Process Builder that calls a Flow
  4. Process Builder that calls a workflow Rule

Answer(s): B,C






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