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Free Scrum PSM II Exam Questions (page: 8)

Page 8 of 46
PDF with 221 Questions

Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions.

Which are the best two actions for Steven to take? (Choose two.)

  1. Coach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution.
  2. Contact the team member's direct manager and to resolve this problem.
  3. Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes.
  4. Suggest using a token to limit who is allowed to speak during the Daily Scrum.
  5. Speak with the person privately and coach him on the purpose of the Daily Scrum.

Answer(s): A,E

Explanation:

The Scrum Master serves the Development Team in several ways, including:
Coaching the Development Team in self-organization and cross-functionality;

Facilitating Scrum events as requested or needed.

It is the Scrum Master's responsibility to teach the Scrum Team the value and objective of each Scrum event in order to help them maximize the benefits of each event in accordance to the Scrum values and theory.



During Sprint Planning, the Definition of Done will help the Development Team forecast the amount of work, selected from the Product Backlog, deemed feasible to make `done' by the end of the Sprint.

Which two items best describes what `done' means? (Choose two.)

  1. All the work needed to prepare the Increment for User Acceptance Testing.
  2. All the work needed to prepare the Increment for Integration Testing.
  3. Having an Increment of working software that is potentially releasable to the end users.
  4. All the work performed as defined in the Definition of Done.
  5. All the work completed within the current skills and expertise in the Development Team.

Answer(s): C,D

Explanation:

When a Product Backlog item or an Increment is described as `Done', everyone must understand what `Done' means. Although this may vary significantly per Scrum Team, members must have a shared understanding of what it means for work to be complete, to ensure transparency. This is the Definition of Done for the Scrum Team and is used to assess when work is complete on the product Increment. The purpose of each Sprint is to deliver Increments of potentially releasable functionality that adhere to the Scrum Team's current Definition of Done.



A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done, others say it is not. After an hour of angry discussion, someone starts making personal insults and anger levels rise.
What is the best action for the Scrum Master to take?

  1. Defuse the conflict Take the Definition of Done and tell the other members of the Scrum Team how to interpret it, so they can autonomously decide whether the debated work is or is not part of it.
  2. End the discussion. Make the call whether the work is or is not part of the Definition of Done. Identify who is involved in the conflict and decide on their further presence on the Scrum Team.
  3. Conduct a session to help the Scrum Team resolve the conflict and create a uniform Definition of Done.
    Remind the other members of the Scrum Team that conflicting ideas are natural, but making it personal does not help.
  4. Take the people involved aside. Ask them to resolve the situation outside of the Scrum Team, if required through their managers. The goal is to maintain stability in the team.

Answer(s): C

Explanation:

The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps the Scrum Team understand which of their interactions are helpful and which are not. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.



Steven, the Scrum Master, observes that one of the Development Team members is not attending the Daily Scrum. The Development Team feels this is ok as they all sit in the same area and already have constant communication throughout the day.

Which is the best action for Steven to take?

  1. Start running the Daily Scrum and require all members to be in attendance.
  2. Talk to the Development Team member privately and tell him that he needs to be a team player.
  3. Ask the Development Team, what value will result from having all team members present at the Daily Scrum and what are the risks if members don't attend.
  4. The Daily Scrum is owned by the Development Team and it is their responsibility to decide which team members must participate.

Answer(s): C

Explanation:

The Scrum Master is responsible for ensuring that the Scrum Team understands the purpose and value of the Scrum events. Because the Daily Scrum is owned by the Development Team, it will decide how best to run the event. And if needed the Scrum Master will coach the team to ensure the decisions stay within the boundaries of the Scrum framework.



Over the course of several Sprints, the relationship between the Product Owner and the Development team has suffered. The Development Team is upset with the Product Owner for the constantly changing the upcoming items for the product. The Product Owner is upset with the Development Team for changing the work that needs to be done during the Sprint.

What should Steven, the Scrum Master, do?

  1. During the Sprint Retrospective, ask the Product Owner and the Development Team to address the issues.
    Have the Team discuss why the changes occur and what impact they have on the value of the product.
  2. The Scrum Master's responsibility is to ensure the Development Team has a stable velocity. Any changes that negatively impact the team's velocity will be rejected by the Scrum Master.
  3. Take the time between Sprints to organize a team building session to rebuild the relationship.
  4. Explain to the Development Team that the Product Owner is accountable for flow of value and needs to be followed in order to maximize the value delivered.

Answer(s): A

Explanation:

Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team's effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.



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