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Free ServiceNow® CIS-CSM Exam Braindumps

Which of the following are true regarding the Community Portal application? (Choose two.)

  1. It is available to any customer with a Community license
  2. It is available by default with the Support and Service portals
  3. It is only available to CSM license holders
  4. Most of the configuration does not require System Administrator role

Answer(s): A,D



If only one user reports a content for moderation, the content will be hidden.

  1. True
  2. False

Answer(s): B



The available case types are: (Choose two.)

  1. Product Support
  2. Order
  3. Product
  4. Support

Answer(s): B,C



What is required to enable the Follow the sun field on the Customer Service Case form?

  1. Nothing, it is a standard field
  2. The value property on the form must be set to true
  3. The plugin ‘com.snc.csm_time_recording’ needs to be activated
  4. The value property on the form must be set to true and the field added to the case form

Answer(s): D



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