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Free ServiceNow® CIS-CSM Exam Braindumps (page: 9)

Page 9 of 57
PDF with 284 Questions

What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

  1. Selecting all the groups
  2. Selecting none of the groups
  3. Missing configuration
  4. Misconfigured

Answer(s): A



How many outbound email accounts are supported in Customer Service Management?

  1. One
  2. Unlimited
  3. Two
  4. One per business service

Answer(s): A



What are features of Customer Service Management? (Choose four.)

  1. Timed Audits
  2. Service Entitlements
  3. Demand Management
  4. Service Prospecting
  5. Real-time SLAs
  6. Service Contracts
  7. Skills-based routing

Answer(s): B,E,F,G



What are the Forum User Types? (Choose three.)

  1. Admin
  2. Registered
  3. Public
  4. Custom
  5. Moderator

Answer(s): B,C,D



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Viewing questions 33 - 36 out of 284 questions



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