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Free CIS-CSM Exam Braindumps (page: 5)

Page 4 of 57
PDF with 241 Questions

What should be emphasized when designing solutions? (Choose three.)

  1. Minimize customizations
  2. Focus Out-of-the-box functionality
  3. Design for Scalability
  4. Mobile friendly functionality

Answer(s): A,B,C



What role does the Engagement Manager play before the Workshop? (Choose two.)

  1. Project Manager
  2. Acts as intermediary
  3. Provides answers to technical problems
  4. Assists with technical requirements

Answer(s): A,D



What should be part of the pre-engagement collateral?

  1. Frequently Asked Questions (FAQ)
  2. Scoping Guide
  3. Customer Service roles template
  4. Stock Keeping Unit (SKU) and pricing sheet

Answer(s): B



Articles can provide the following: (Choose three.)

  1. Document current and known issues
  2. Provide answers and responses to common issues or questions
  3. Information about customer’s service contract
  4. Share product information

Answer(s): A,B,D






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