Free CIS-ITSM Exam Braindumps (page: 3)

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Which should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?

  1. Reports
  2. CI Class Manager
  3. Application Menus
  4. Dependency View

Answer(s): B



Which of the following cannot be defined or set through a Catalog UI Policy?

  1. Setting a variable to mandatory
  2. Apply a requirement to all form views
  3. Setting a catalog category to visible
  4. Setting a variable to read-only

Answer(s): B



Which type of catalog item should be used to create an incident record from the portal?

  1. Incident Template
  2. Request Item
  3. Order Guide
  4. Record Producer

Answer(s): D



Which incident management roles are activated by installing the ITSM Roles plugin (com.snc.itsm.roles)? (Choose two.)

  1. sn_incident_read
  2. itsm_incident_read
  3. incident_manager
  4. sn_incident_write
  5. itsm_incident_write

Answer(s): A,D






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