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Free CSA Exam Braindumps
ServiceNow Certified System Administrator Questions 73–80 (page: 11)

Updated On: 15-Jun-2026
Page 11 of 51
PDF with 517 Questions

What are the 5 provided Roles by ServiceNow?

  1. System Administrator: The admin role provides access to all platform features, applications, functions and data.
  2. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
  3. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
  4. Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
  5. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.

Answer(s): A,B,C,D,E



What are the two aspects to LDAP Integration?

  1. Data Population
  2. Data formatting
  3. Authorization
  4. Authentication

Answer(s): A,D



ServiceNow uses what term to describe all the data saved within a particular form?

  1. Fields
  2. Form
  3. Record
  4. Lists

Answer(s): C



Tables are made up of which of the following?

  1. records
  2. lists
  3. forms.
  4. fields

Answer(s): A,D



Which application is used to change the number format per table?

  1. Number Maintenance
  2. System Maintenance
  3. Table Maintenance
  4. Record Maintenance

Answer(s): A



Record numbers have to be manually incremented

  1. True
  2. False

Answer(s): B



What is the master table that contains a record for each table in the database?

  1. [sys_master_db]
  2. [sys_db_object]
  3. [sys_master_object]
  4. [sys_object_db]

Answer(s): B



Knowledge articles within a knowledge base are grouped by category.

  1. True
  2. False

Answer(s): A



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