Free CSA Exam Braindumps (page: 12)

Page 11 of 101

What is a Dictionary Override?

  1. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
  2. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
  3. A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
  4. A Dictionary Override sets field properties in extended tables

Answer(s): D



Which group of permissions is used to control Application and Module access?

  1. Access Control Rules
  2. UI Policies
  3. Roles
  4. Assignment Rules

Answer(s): C



What is a Record Producer?

  1. A Record Producer is a type of Catalog Item that is used for Requests, not Services
  2. A Record Producer creates user records
  3. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
  4. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog

Answer(s): D



Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

  1. They direct the user to a record producer
  2. They direct the user to a catalog property
  3. They direct the user to a catalog UI policy
  4. They direct the user to a catalog client script

Answer(s): A






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