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Free CSA Exam Braindumps
ServiceNow Certified System Administrator Questions 97–104 (page: 14)

Updated On: 15-Jun-2026
Page 14 of 51
PDF with 517 Questions

Which one of the following statements describes a characteristic of role assignment?

  1. Roles can contain other roles, when you are assigned a role, you inherit all the roles within that role
  2. Users can click on the Personalize Role feature to try different roles
  3. A role is granted to a user by the System Administrator
  4. Each user has a role in the ServiceNow platform

Answer(s): A



What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

  1. You should never assign roles to groups.
  2. You should assign roles to users.
  3. You should assign roles to groups
  4. You should add users to groups

Answer(s): C,D



Which configuration allows you to use a script to coalesce data in Import Sets?

  1. Multiple-field coalesce
  2. No coalesce
  3. Conditional coalesce
  4. Single-field coalesce

Answer(s): C



Which one of the following modules can be used to view field settings for a table?

  1. Tables & Columns
  2. Access Control
  3. Columns and Fields
  4. Tables and Fields

Answer(s): A

Explanation:



What is a role in ServiceNow?

  1. A role is one record m the Role [sys_user_role] table
  2. A role is one record in the Role Iuser_sys_role] table
  3. A role is a persona used In Live Feed Chat
  4. A role Is a set of modules for a particular application

Answer(s): A



What are the three components of a filter condition?

  1. Field. Operator and Value
  2. Condition. Operator, and Value
  3. Field, Condition, and Value
  4. Variable, Field, and Value

Answer(s): A



Which one of the following statements is true?

  1. When an incident form is saved, all the Work Notes field text is recorded to the Activity Log field
  2. When an incident form is saved, the Work Notes field text is overwritten each time work is logged against the incident
  3. When an incident form is saved, the impact field is calculated by adding the Prion:, and Urgency values
  4. When an Incident form is saved, the Additional Comments field text is cleared and recorded to the Work Notes section

Answer(s): D



What kind of data can Import Sets use to populate tables in ServiceNow?

  1. CSS, SOAP, and Excel
  2. XML. CSV, and Excel
  3. SOAP, REST, and XML
  4. XML, SOAP, and CSS

Answer(s): B

Explanation:

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import- sets/concept/c_ImportDataUsingImportSets.html



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