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QUESTION: 153 Exam Topic: 2, Exam Pool B

You are showing your customer a new form that you have created for their new application. They would like to add a field to the form.
Where could you do that? (Choose two.)

Select Fields and Columns module
Right click on form header, select Configure > Form Layout
Click on context menu, select Configure > Form Designer
Select Field Class Manager module

Answer(s): B,C

Reference:

https://docs.servicenow.com/bundle/rome-it-service- management/page/product/change-management/task/t_CreateCustomField.html

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QUESTION: 154 Exam Topic: 2, Exam Pool B

Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Common Service Data Model (CSDM)
Service Mapping Utility (SMU)
Service Schema Map (SSM)
CMDB Class Manager (CMDBCM)
CI Class Manager (CICM)

Answer(s): A

Reference:

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/csdm- implementation/concept/csdm-basics.html

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QUESTION: 155 Exam Topic: 2, Exam Pool B

What do you activate when you want to add applications or functionality within your development instance?

App Package
Updated Pack
Patch
Plugin
App Updated Set

Answer(s): D

Reference:

https://docs.servicenow.com/bundle/rome-platform- administration/page/administer/plugins/concept/c_ServiceNowPlugins.html

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QUESTION: 156 Exam Topic: 2, Exam Pool B

What field contains a record's 32-character, unique identifier?

sn_rec_id
rec_id
u_id
sys_id
sn_gu_id
sn_sys_id
id

Answer(s): D

Reference:

https://docs.servicenow.com/bundle/rome-platform- administration/page/administer/table-administration/concept/c_UniqueRecordIdentifier.html

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QUESTION: 157 Exam Topic: 2, Exam Pool B

Your company is giving all first line workers a special T-shirt as a recognition for their hard work.

Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Create Record Producer and use the Available For list to specify First Line [sn_first_line] role
Create Catalog Item and use the Not Available list to specify the Manager Group
Create Catalog Item and use the Available For list to specify ITIL [itil] role
Create Order Guide and use the User Criteria list to specify First Line [sn_first_line] role

Answer(s): B