support@Free-Braindumps.com
Register Login
Cisco
CompTIA
ISC
EC-Council
EXIN
Fortinet
ITIL
Juniper
Microsoft
VMware
Avaya
SAP
Google
NVIDIA
Salesforce
Amazon
Palo Alto Networks
ISC2
CrowdStrike
Anthropic
All Vendors
  1. Home
  2. Exams
  3. ServiceNow
  4. CSA

Free CSA Exam Braindumps
ServiceNow Certified System Administrator Questions 161–168 (page: 22)

Updated On: 15-Jun-2026
Page 22 of 51
PDF with 517 Questions

What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?

  1. Task Escalation Clock
  2. Service Level Agreements
  3. Inactivity Monitor
  4. Response Time Clock
  5. Business Time Remaining

Answer(s): B


Reference:

https://docs.servicenow.com/bundle/rome-platform- administration/page/administer/task-
table/reference/r_ToolsForDrivingTasks.html#:~:text=Service%20level%20agreements%20can%20tra ck,completed%20within%20an%20allotted%20time.&text=Inactivity%20monitors%20ensure%20that %20tasks,a%20predefined%20period%20of%20time



What is a quick way to create a report from a list view?

  1. Click on filter breadcrumb, drag and drop on the Report > Create New module
  2. Click Funnel, define filter conditions, click Create Report
  3. Click Context Menu, select Create Report
  4. Apply filter, right click on column header, select Bar Chart
  5. Apply filter, right click on column header, select Create Report

Answer(s): B


Reference:

https://ut.service-now.com/sp?id=kb_article&number=KB0014148



What import utility do you use when the field names on the import set match the name of the fields on the Target table?

  1. Schema Mapping
  2. Automatic Mapping
  3. Mapping Assist
  4. Mapping Dashboard

Answer(s): B


Reference:

https://docs.servicenow.com/bundle/rome-platform-administration/page/script/server- scripting/concept/c_MappingOptions.html



As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

  1. Knowledge
  2. ServiceNow Wiki
  3. Knowledge Now
  4. SharePoint
  5. Stack Overflow

Answer(s): A


Reference:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547260



A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list.
What would you suggest to fix this issue?

  1. Have them clear their cache.
  2. Have them use the gear icon to set the employee's time zone.
  3. Recommend they use Chrome, instead of Explorer.
  4. Use the system properties to correct the instance's time zone.
  5. Have them correct the time zone on their computer.

Answer(s): E


Reference:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0659171



What are three security modules often used by the System Administrator? (Choose three.)

  1. System Properties > Security
  2. Utilities > Migrate Security
  3. System Security > Security
  4. Self-Service > My Access
  5. System Security > Access Control (ACL)
  6. Password Management > Security Questions
  7. System Security > High Security Settings

Answer(s): A,E,G


Reference:

https://docs.servicenow.com/bundle/rome-platform- administration/page/administer/security/reference/r_GeneralSecuritySettings.html



When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)

  1. Make sure the latest flows are activated.
  2. Use the instance Incognito setting to quickly toggle between requester and approver.
  3. Impersonate the requester to ensure the form works.
  4. Make sure the requester's user record has a manager specified.
  5. Create and select your Testing Update Set, before starting the test cases.
  6. Use your Admin account, so you can approve the items quickly.

Answer(s): D,E,F



What is a no-code approach to control the mandatory or read-only state of a form field?

  1. UI Action
  2. Client Script
  3. UI Script
  4. UI RuIe
  5. UI Policy

Answer(s): E


Reference:

https://docs.servicenow.com/bundle/rome-platform- administration/page/administer/field-administration/concept/c_DataPolicy.html



  PDF
Viewing page 22 of 51
Viewing questions 169 - 176 out of 517 questions


Post your Comments and Discuss ServiceNow CSA exam prep with other Community members:

AI Tutor AI Tutor 👋 I’m here to help!