CSA Exam Discussions & Posts
        
          
              
                BD
                        Commented on October 09, 2025  
               
               Q 143: The Answer is A, not D  
           
             Anonymous
        
          
              
                BD
                        Commented on October 09, 2025  
               
               Q 140: Answer should be B  
           
             Anonymous
        
          
              
                DD
                        Commented on September 25, 2025  
               
               What would be answer for this question Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities' assignment group.
For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.
For Facilities, the item will be used for anyone in the company who needs room set up services.
However, both departments have their own service catalogs.
What do you do, to support these requirements?
Create one Catalog Item for HR Event Room Set Up and one for Facilities Event Room Set Up; then publish each to the appropriate Catalog.
Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.
Create one Catalog Item for Event Room Set Up; then publish to the Parent Catalog, which is accessible to both HR and Facilities.
Create one Catalog Item for Event Room Set Up; then use ACLs to co  
           
             CANADA
        
          
              
                Amro H
                        Commented on September 12, 2025  
               
               for QUESTION 21 the answer is C "If a row level rule and a field level rule exist, both rules must be true before an operation is allowed"  
           
             Anonymous
        
          
              
                Neha M.
                        Commented on August 11, 2025  
               
               For Question 111, correct answer is Personalize_list but since it is not available, our best option would be B (Personal_list) since it seems closest among other options.  
           
             UNITED STATES
        
          
              
                Neha M.
                        Commented on August 11, 2025  
               
               For Question 85, correct Answer is C. Reporting an error, because even a user did not flag but still share feedback via comments.  
           
             UNITED STATES
        
          
              
                Neha M.
                        Commented on August 11, 2025  
               
               Question 82, Option D is completely incorrect. The four knowledge workflows available in the ServiceNow base instance are Knowledge are Approval Publish, Approval Retire, Instant Publish, and Instant Retire.  
           
             UNITED STATES
        
          
              
                Sum
                        Commented on August 09, 2025  
               
               52 answer is B,C  
           
             UNITED KINGDOM
        
          
              
                Neha M.
                        Commented on August 08, 2025  
               
               For Question 203, A is the correct answer  
           
             UNITED STATES
        
          
              
                Neha M.
                        Commented on August 08, 2025  
               
               For Question 218, Correct answer is A. Notifications can be triggered by events, and is used to inform users about activities or updates in ServiceNow  
           
             UNITED STATES
        
          
              
                Neha M.
                        Commented on August 07, 2025  
               
               For Question 213, correct Answer is D  
           
             UNITED STATES
        
          
              
                Ketaki G
                        Commented on August 07, 2025  
               
               Question 119, correct answer is B  
           
             UNITED STATES
        
          
              
                Neha M.
                        Commented on August 05, 2025  
               
               For Question 117, correct answer should be A, C, D  
           
             UNITED STATES
        
          
              
                luz
                        Commented on August 05, 2025  
               
               For question 113, the correct answer is B not C.  
           
             Anonymous
        
          
              
                Sum
                        Commented on August 02, 2025  
               
               183 question answer is A  
           
             UNITED KINGDOM
        
          
              
                Cool Flamez
                        Commented on July 24, 2025  
               
               Very useful questions and answers for ther ServiceNow Certified System Administrator Examination  
           
             Anonymous
        
          
              
                Nona
                        Commented on July 24, 2025  
               
               Very helpful , really appreciate your time and effort offering them for free  
           
             UNITED STATES
        
          
              
                venu
                        Commented on July 23, 2025  
               
               very helpful  
           
             UNITED STATES
        
          
              
                Preethi
                        Commented on July 22, 2025  
               
               these questions are very useful for the preparation  
           
             INDIA
        
          
              
                Preethi
                        Commented on July 22, 2025  
               
               These are very helpful  
           
             INDIA
        
          
              
                Sum
                        Commented on July 20, 2025  
               
               150 Question answer is C  
           
             UNITED KINGDOM
        
          
              
                SonaliR
                        Commented on July 10, 2025  
               
               Answer for 137 should be B.  
           
             Anonymous
        
          
              
                prashant
                        Commented on July 03, 2025  
               
               Question number 21 correct answer is option C. Please make it correct.  
           
             AUSTRALIA
        
          
              
                Kumar
                        Commented on June 10, 2025  
               
               Very helpfull  
           
             Anonymous
        
          
              
                Yemi
                        Commented on June 07, 2025  
               
               There are a few errors but overall it appears to be accurate  
           
             EUROPEAN UNION
        
          
              
                Yemi
                        Commented on June 07, 2025  
               
               In what order should filter elements be specified? A  
           
             EUROPEAN UNION
        
          
              
                Yemi
                        Commented on June 07, 2025  
               
               Q.82. What are the four knowledge workflows available in the ServiceNow base instance? Answer is All Can anyone review and provide answer  
           
             EUROPEAN UNION
        
          
              
                Yemi
                        Commented on June 07, 2025  
               
               So far so good  
           
             EUROPEAN UNION
        
          
              
                Hary
                        Commented on June 03, 2025  
               
               What are the three permission requirements that must evaluate to true for an access control rule to apply?
A, C, D  
           
             UNITED STATES
        
          
              
                Hary
                        Commented on June 03, 2025  
               
               What is the difference between a Ul Policy and Data Policy?
Ans. B  
           
             UNITED STATES
        
          
              
                Hary
                        Commented on June 02, 2025  
               
               85.What is the purpose of flagging an article in a knowledge base?
Main Report errors  
           
             UNITED STATES
        
          
              
                Hary
                        Commented on June 02, 2025  
               
               Q.82. What are the four knowledge workflows available in the ServiceNow base instance?
Answer is All
Can anyone review and provide answer  
           
             UNITED STATES
        
          
              
                Shweta
                        Commented on May 29, 2025  
               
               Que. 72 A role is recorded in which table?
correct answer is 
Role[sys_user_role]  
           
             Anonymous
        
          
              
                Madhavi
                        Commented on May 25, 2025  
               
               Question number 21 correct answer is option C. Please make it correct.  
           
             UNITED ARAB EMIRATES
        
          
              
                avd
                        Commented on May 24, 2025  
               
               quesiton 110
answer: search  
           
             UNITED STATES
        
          
              
                Nagaraj Vaidyaraju
                        Commented on April 03, 2025  
               
               Responding to Mr Harsh's question below - @Harsh, I did successfully clear the CSA exam over the weekend. These question dumps were helpful for a revision / practice. However, please be informed that these questions alone WILL NEVER SUFFICE and THERE ARE A LOT OF ERRORS in the answers provided as well ( Not sure who has uploaded these!? ) 
PLEASE GO THROUGH THE COMPLETE COURSE CONTENT ON THE NOW LEARNING PLATFORM and DO ALL THE EXERCISES IN THE PERSONAL DEVELOPER INSTANCE provided by Service Now. After that these questions will help for getting yourself attenuated to the type of questions and the various options that come in normally, which you have to chose from.
Hope this information helped!  
           
             Anonymous
        
          
              
                Nagaraj Vaidyaraju
                        Commented on March 26, 2025  
               
               Answer to Q)199 is (c) End Impersonation.
Option (d) is only when 'Elevate Role' option is exercised by the administrator  
           
             Anonymous
        
          
              
                Nagaraj Vaidyaraju
                        Commented on March 26, 2025  
               
               Answer to Q162, is (D). It is clearly mentioned even in the link furnished below in the reference section. PLEASE CORRECT THE ERRORS in the DUMP. Many WRONG ANSWERS FOUND!!!  
           
             Anonymous
        
          
              
                Nagaraj Vaidyaraju
                        Commented on March 25, 2025  
               
               The answer to Question # 72 A role is recorded in which table? is actually option 'D' Role [sys_user_role]  
           
             Anonymous
        
          
              
                Chub
                        Commented on March 13, 2025  
               
               Q116 right answer should be Changes made to tables, forms, views, and fields
schedules are not captured.  
           
             Anonymous
        
          
              
                Navya
                        Commented on March 11, 2025  
               
               Good practice  
           
             UNITED STATES
        
          
              
                Anir
                        Commented on March 01, 2025  
               
               all good so far  
           
             Anonymous
        
          
              
                Shyam Decosta
                        Commented on March 01, 2025  
               
               Good ones to start for preparation.  
           
             Anonymous
        
          
              
                Umesh
                        Commented on March 01, 2025  
               
               Good ones to start for preparation.  
           
             Anonymous
        
          
              
                Siva
                        Commented on February 11, 2025  
               
               Good ones with the quick start  
           
             INDIA
        
          
              
                Priti
                        Commented on December 29, 2024  
               
               It was very helpful for me, I did only free question (around 219 questions) . I passed my exam today, and although not all the questions were from there, but many of them were.  
           
             EUROPEAN UNION
        
          
              
                Archana
                        Commented on December 05, 2024  
               
               Good ones to start preparation  
           
             UNITED STATES
        
          
              
                Anonymous
                        Commented on December 02, 2024  
               
               I don't see a PayPal option to buy the course  
           
             Anonymous
        
          
              
                anonymous
                        Commented on December 02, 2024  
               
               Great overview of the system  
           
             Anonymous
        
          
              
                Anonymous
                        Commented on December 02, 2024  
               
               all good so far  
           
             Anonymous