support@Free-Braindumps.com
Register Login
Cisco
CompTIA
ISC
EC-Council
EXIN
Fortinet
ITIL
Juniper
Microsoft
VMware
Avaya
SAP
Google
NVIDIA
Salesforce
Amazon
Palo Alto Networks
ISC2
CrowdStrike
Anthropic
All Vendors
  1. Home
  2. Exams
  3. ITIL
  4. ITILFND-2011

Free ITILFND-2011 Exam Braindumps
ITIL 2011 Foundation Questions 151–155 (page: 32)

Updated On: 10-Feb-2026
Page 32 of 105
PDF with 519 Questions

What is the PRIMARY process for strategic communication with the service provider's customers?

  1. Service catalogue management
  2. Service portfolio management
  3. Service desk
  4. Business relationship management

Answer(s): D



Which one of the following statements BEST describes a definitive media library (DML)?

  1. A secure location where definitive hardware spares are held
  2. A secure library where definitive authorized versions of all media configuration items (CIs) are stored and protected
  3. A database that contains definitions of all media CIs
  4. A secure library where definitive authorized versions of all software and back-ups are stored and protected

Answer(s): B



Which of the following are managed by facilities management?
1. Hardware within a data centre or computer room
2. Applications
3. Power and cooling equipment
4. Recovery sites

  1. 1, 2 and 3 only
  2. All of the above
  3. 1, 3 and 4 only
  4. 1 and 3 only

Answer(s): C



Which one of the following would NOT involve event management?

  1. Intrusion detection
  2. Recording and monitoring environmental conditions in the data centre
  3. Recording service desk staff absence
  4. Monitoring the status of configuration items

Answer(s): C


Reference:

http://wiki.en.it-processmaps.com/index.php/Event_Management



What is the primary focus of the business management?

  1. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology
  2. Review of all capacity supplier agreements and underpinning contracts with supplier management
  3. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services
  4. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion

Answer(s): D


Reference:

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&ved=0CE0QFjAE&url=http%3A%2F%2Fregions.cmg.org%2Fregions%2Frmcmg%2F2010Fall%2FCMG%2520CM%2C%2520DM%2C%2520and%2520PE%2520Integration.ppt&ei=c0A-
Uc7eDMeqO9ibgOAN&usg=AFQjCNFgdYh4ouidwk-Zlw-9Nk1pmXJRtw&bvm=bv.43287494,d.ZWU(slide3)



  PDF
Viewing page 32 of 105
Viewing questions 156 - 160 out of 519 questions


Post your Comments and Discuss ITIL ITILFND-2011 exam prep with other Community members:

AI Tutor AI Tutor 👋 I’m here to help!